Receptionist -

Weslaco Nursing & Rehabilitation Center; Encino Number 1 Colonia (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Weslaco Nursing & Rehabilitation Center is seeking a Receptionist to answer calls and direct residents, family members, visitors and staff to the appropriate personnel. The role supports the Administrator and Business Office to ensure efficient daily operations.

Key duties include mail distribution, accounts payable support, updating phone lists, and assisting with resident statements while contributing to resident care and staff development in a busy nursing facility.

Qualifications

• High School diploma or equivalent is required.
• Excellent oral/written communication skills.
• Knowledge of Microsoft Office (Word, Excel, Outlook).
• Excellent organizational and customer service skills.

Responsibilities

• Answer telephone calls in a timely and pleasant manner.
• Assist with mail distribution.
• Assist with general office duties as assigned by the Business Office Manager and/or facility Administrator.
• Responsible for accounts payable, collecting, processing and submitting invoices for payment in a timely manner.
• Assist with updating employee phone list as needed.
• Assist with mailing out monthly resident statements for room and board.
• Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.
• Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facility.
• Assists in verification of EPLS and OIG for vendors (initial, monthly & annually)
• Perform other duties and tasks as assigned by the Business Office Manager.

Skills

Communication skills

Customer service

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Primary ResponsibilitiesThe Receptionist is responsible for answering telephone calls and guiding residents, family members, visitors and staff to appropriate personnel for assistance. This person works in conjunction with the facility Administrator and Business Office personnel to ensure that the Business Office works efficiently.Essential FunctionsAnswer telephone calls in a timely and pleasant mannerAssist with mail distributionAssist with general office duties as assigned by the Business Office Manager and/or facility AdministratorResponsible for accounts payable, collecting, processing and submitting invoices for payment in a timely mannerAssist with updating employee phone list as neededAssist with mailing out monthly resident statements for room and boardActively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census building program.Actively assist and participate in the development and retention of staff through recruitment, training and nurturing the employees of the nursing facilityAssists in verification of EPLS and OIG for vendors (initial, monthly & annually)Perform other duties and tasks as assigned by the Business Office ManagerEducational/Training RequirementsHigh School diploma or equivalent is requiredLicensing RequirementsNoneExperience RequirementsExcellent oral/written communication skillsKnowledge of Microsoft Office (Word, Excel, Outlook)Excellent organizational and customer service skillsPhysical DemandsThe physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ActionRarelyOccasionallyFrequentlyLifting - 1-25 lbsXLifting - 25-50 lbsXLifting - 50+ lbsXCarrying - 1-25 lbsXCarrying - 25-50 lbsXCarrying - 50+ lbsXPushing/Pulling - 1-25 lbsXPushing/Pulling - 25-50 lbsXPushing/Pulling - 50+ lbsXSliding/Transferring - 1-25 lbsXSliding/Transferring - 25-50 lbsXSliding/Transferring - 50+ lbsXStandingXSittingXWalkingXSpeakingXDrivingXBalancing/ClimbingXStooping/KneelingXCrouching/CrawlingXReachingXHearing/ListeningXSeeingXTurning/Twisting/LeaningX