Receptionist

Dallam-Hartley Counties Hospital District; Dalhart (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dallam-Hartley Counties Hospital District in Dalhart, TX is seeking an Administrative Support professional to join our clinic team. You will greet patients, register them, handle calls, schedule appointments, and assist with billing and chart maintenance.

The role emphasizes confidentiality, professional public relations, and adherence to privacy and safety policies. Strong organization and communication are essential for daily clerical duties and seamless patient flow.

Qualifications

• Maintains confidentiality while working with confidential matters on a daily basis.
• Presents strong public relations skills.
• Maintains a courteous, mature, and friendly disposition at all times.
• Keeps abreast of changes in policies and laws regarding billing.
• Follows safety guidelines and policies for DHCHD.
• Performs any other assignments as assigned by clinic director.

Responsibilities

• Call Junior Administrative Assistant by 7:00 a.m. if unable to report to work.
• Maintain records of clinic charges, revenue, and expenses, reporting them daily to the billing area of the clinic.
• Process check requests to pay all bills in a timely fashion, including payroll.
• Maintain communication with medical staff and clinic director.
• Greet and register patients as they enter the clinic.
• Answer telephones, make appointments, and route other calls, documenting all messages.
• Assemble an accurate and complete medical chart for new patients and update charts of established patients; ensure all necessary information is included in the chart.
• Obtain copies of insurance cards, driver’s licenses, etc.
• Secure signatures of consent for treatment, insurance, and HIPAA.
• Pull and re-file medical charts as needed; copy and mail any records requested.
• Maintain area and equipment; make copies of forms as needed.
• Perform miscellaneous office duties, including filing and copying.
• Collect in‑office and credit‑card payments; provide receipts.
• Enter patient information and financial transactions in billing and reports.
• Balance daily transactions and prepare superbills and money for the billing department.
• Keep the lobby and reception area neat and orderly.
• Perform any other duties as needed.

Job description

Responsibilities

• Call Junior Administrative Assistant by 7:00 a.m. if unable to report to work.
• Maintain records of clinic charges, revenue, and expenses, reporting them daily to the billing area of the clinic.
• Process check requests to pay all bills in a timely fashion, including payroll.
• Maintain communication with medical staff and clinic director.
• Greet and register patients as they enter the clinic.
• Answer telephones, make appointments, and route other calls, documenting all messages.
• Assemble an accurate and complete medical chart for new patients and update charts of established patients; ensure all necessary information is included in the chart.
• Obtain copies of insurance cards, driver’s licenses, etc.
• Secure signatures of consent for treatment, insurance, and HIPAA.
• Pull and re-file medical charts as needed; copy and mail any records requested.
• Maintain area and equipment; make copies of forms as needed.
• Perform miscellaneous office duties, including filing and copying.
• Collect in‑office and credit‑card payments; provide receipts.
• Enter patient information and financial transactions in billing and reports.
• Balance daily transactions and prepare superbills and money for the billing department.
• Keep the lobby and reception area neat and orderly.
• Perform any other duties as needed.

Significant Requirements

• Maintains confidentiality while working with confidential matters on a daily basis.
• Presents strong public relations skills.
• Maintains a courteous, mature, and friendly disposition at all times.
• Keeps abreast of changes in policies and laws regarding billing.
• Follows safety guidelines and policies for DHCHD.
• Performs any other assignments as assigned by clinic director.