Receptionist

Midland Memorial Hospital; Midland (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Midland Memorial Hospital is seeking a friendly receptionist to support the medical office by greeting patients, scheduling appointments, verifying billing information, entering demographics, and scanning records.

You will handle calls, check patients in and out, process referrals and authorizations, maintain charts, and ensure smooth front-desk operations in a team environment.

Qualifications

• Ability to read and analyze information and respond clearly in English.
• Strong communication skills for coordinating with team and patients.
• Attention to detail in scheduling, billing, and data entry.
• Bilingual ability is highly preferred for this position.

Responsibilities

• Greet patients and handle forms required for office visits.
• Enter patient data in the EMR and update insurance information; schedule appointments; collect co-pays and deductibles.
• Process visits using CPT/ICD coding and manage payments and daily deposits.
• Answer phones, screen calls, route messages, and maintain organized patient charts.
• Perform clerical tasks and manage office supplies following procedures.

Skills

Communication

English proficiency

Bilingual preferred

Education

High School Diploma or equivalent

Job description

Job Description

As a receptionist you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will be working with a team of members and providers, scheduling appointments, obtaining and verifying billing information, checking patients in and out, entering patient demographics, collecting payments, maintaining medical charts, scanning and keeping documents organized. You will answer, screen, route calls and take messages. You will process referrals, eligibility, authorizations, disability forms, etc.

As a receptionist you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will be working with a team of members and providers, scheduling appointments, obtaining and verifying billing information, checking patients in and out, entering patient demographics, collecting payments, maintaining medical charts, scanning and keeping documents organized. You will answer, screen, route calls and take messages. You will process referrals, eligibility, authorizations, disability forms, etc.

SHIFT AND SCHEDULE

Full Time, Monday-Friday, 8:00am-5:00pm

Essential Functions/Performance Expectations

• Greet patients, prepare and collect completed necessary forms that are required from patients office visit.
• Enter patient information in electronic medical record (EMR) while updating insurance data, scheduling appointments, collecting co-payments, deductibles, or patient out-of-pocket amounts due.
• Process visits thru proper use of CPT and ICD coding, process payments for such visits, compile daily journal and deposit.
• Perform various clerical duties such as answering telephones, recording messages, preparing physician schedules, copying and scanning materials for entry to patient charts per procedure, and maintain a clean work area.
• Order appropriate office supplies, forms, and filing supplies following purchasing procedures.

Education And Experience

• High School Diploma or equivalent.
• Ability to read and analyze information, as well as have the ability to effectively communicate information and respond in English to questions from clinic personnel.
• 2 years previous clinic experience preferred.
• Bilingual is a highly preferred skill for the position.

Physical Requirements

• To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual must be able to: Ø Stand, walk, sit, stoop, reach, lift, see, speak and hear. Lifting is limited to 35 lbs. for clinical staff and to 50 lbs. for non-clinical staff. The individual must use an assisted-lift device or get another individual(s) to assist with the lift that is over these maximum limits.