Receptionist

City of Hope; Crystal Lake (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k)

HSA

PTO

Wellness program

Job summary

Illinois Cancer Specialists in Crystal Lake, IL is seeking a friendly receptionist for a full-time front-desk role. You will greet patients, collect demographic and insurance information, and process co-pays while maintaining a welcoming lobby and supporting clinic operations.

Ideal candidates have a high school diploma or equivalent and at least five years of office experience, preferably in a medical setting, with a focus on confidentiality and accurate data handling.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in a medical setting.
• Experience greeting patients and handling front-desk processes is preferred.

Responsibilities

• Greets patients and visitors in a prompt, courteous and professional manner.
• Obtains demographic and insurance information and collects copies of insurance cards and licenses.
• Updates demographic and insurance information in the system as needed.
• Collects co-pays, deductibles and other amounts at time of visit.
• Maintains a neat, orderly lobby area and supports front-office efficiency.
• Identifies no-shows and notifies patients as required.
• Protects patient confidentiality and adheres to clinic policies and standards.
• Covers other front-office functions and assists with typing and correspondence as requested.

Skills

Customer service

Front desk

Medical office

Education

High school diploma or equivalent

Job description

Overview

Receptionist

Full-Time

Crystal Lake, IL

Hourly Rate $18-$20

Benefits Include:Medical, Dental and Vision Coverage; 401(k); Healthcare Savings Account; Generous PTO Package; Health and Wellness Perks Program

Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.

Travels to other sites as needed.

Qualifications

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.

About Illinois Cancer Specialists

Illinois Cancer Specialists (ICS) is dedicated to providing convenient, compassionate leading-edge cancer
care to patients in Chicago and the surrounding areas. With more than 30 years in practice and over 400
years of combined physician experience, ICS is changing the forefront of patient care. Our dedicated and
highly-skilled physicians and staff, who specialize in caring for patients with cancer and blood disorders,
provide unparalleled access to the most innovative, advanced therapies and latest technologies
throughout Chicago and the surrounding areas. With more than 20 board certified physicians, ICS offers
convenient, compassionate care in ten locations. For more information about Illinois Cancer Specialists
visit www.illinoiscancerspecialists.com.

Illinois Cancer Specialists is united in healing with The US Oncology Network, one of the nation’s largest
networks of integrated, community-based oncology practices dedicated to advancing high-quality,
evidence-based cancer care. As an affiliate of The US Oncology Network, ICS is united with more than
1,000 physicians nationwide. Illinois Cancer Specialists participates in clinical trials through US Oncology
Research, which has played a role in approximately 60 FDA-approved cancer therapies, nearly one-third
of all cancer therapies approved by the FDA to date. For more information, visit www.usoncology.com.

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.

About Illinois Cancer Specialists

Illinois Cancer Specialists (ICS) is dedicated to providing convenient, compassionate leading-edge cancer
care to patients in Chicago and the surrounding areas. With more than 30 years in practice and over 400
years of combined physician experience, ICS is changing the forefront of patient care. Our dedicated and
highly-skilled physicians and staff, who specialize in caring for patients with cancer and blood disorders,
provide unparalleled access to the most innovative, advanced therapies and latest technologies
throughout Chicago and the surrounding areas. With more than 20 board certified physicians, ICS offers
convenient, compassionate care in ten locations. For more information about Illinois Cancer Specialists
visit www.illinoiscancerspecialists.com.

Illinois Cancer Specialists is united in healing with The US Oncology Network, one of the nation’s largest
networks of integrated, community-based oncology practices dedicated to advancing high-quality,
evidence-based cancer care. As an affiliate of The US Oncology Network, ICS is united with more than
1,000 physicians nationwide. Illinois Cancer Specialists participates in clinical trials through US Oncology
Research, which has played a role in approximately 60 FDA-approved cancer therapies, nearly one-third
of all cancer therapies approved by the FDA to date. For more information, visit www.usoncology.com.

High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.

Responsibilities

• Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains lobby area in a neat and orderly manner.
• Identifies no shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.

Travels to other sites as needed.