Receptionist

Spsnorthamerica; San Francisco (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

401(k) with matching

Job summary

SPS is seeking a polished Receptionist to be the first point of contact and brand ambassador. You will greet visitors, answer phones, route calls, and ensure a 5-star guest experience while upholding security protocols.

You’ll manage the front desk, support office operations, and assist with meeting setups and general administrative tasks. A professional appearance and strong English communication are essential. Experience in hospitality or corporate environments is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of front-desk or hospitality experience preferred.
• Strong English communication and professional demeanor.
• Ability to handle security protocols and confidentiality.

Responsibilities

• Greet visitors and manage the digital guest log.
• Route global calls and support a multi-line phone system.
• Issue badges and control access for visitors.
• Assist with events, catering, and conference room setup.
• Keep reception and pantry areas clean and stocked.

Skills

Customer service

Professionalism

Tech-savvy

Attention to detail

Education

High School Diploma

Tools

MS Office

PC/Mac environments

Job description

Job Title: Receptionist

Reports To: Client Services Leadership

About the Role

As our Receptionist, you are the first point of contact and the ultimate brand ambassador. You don’t just answer phones; you curate a 5‑star guest experience. Whether you’re greeting a high‑level executive, managing a global switchboard, or ensuring our conference rooms are "camera‑ready," you are the glue that holds our professional environment together.

What You’ll Do

• Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business‑first" attitude.
• Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Ninja: Cross‑train in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support: Order top‑tier catering and set up high‑tech conference rooms so every meeting goes off without a hitch.
• Workspace Curator: Keep the reception, barista, and pantry areas looking pristine and fully stocked.

Who You Are

• Customer‑Obsessed: Driven by client satisfaction with a "no task is too small" mentality.
• A Natural Professional: Polished appearance, excellent English communication skills, and calm under pressure.
• Tech‑Savvy: Comfortable with multi‑line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail‑Oriented: Notices small things—dying plants, low toner alerts, unreturned visitor badges—and fixes them before anyone else notices.

Requirements

• Education: High School Diploma or equivalent required.
• Experience: 1–3 years of professional experience (Reception, Concierge, or High‑end Retail/Hospitality strongly preferred).
• Physical Agility: Comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability: Punctual and ready to own assigned work hours.

Pay Range

$23 — $25 USD

Why Join Our Team?

This is more than a front‑desk job; it is an entry point into a career in Corporate Operations. We value cross‑training, professional development, and a culture where your hard work is visible every single day.

What We Offer

• Career Growth: Opportunities to learn new skills or use a variety of them that may lead to other career opportunities.
• Learning & Development: A culture of learning to help you become the best at what you do.
• Recognition: Programs for all levels of employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, commuter transit and parking, supplemental life insurance, accident insurance, critical illness, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, EAP, short‑term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off.

Equal Employment Opportunity Statement

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation or any other status protected by applicable law.