Receptionist

PostcardMania; Clearwater, Northern (FL, KY); Hybrid; USD 17,000 - 24,000; Full time

Benefits offered by this job

On-site yoga

Chiropractor visits

Six paid holidays

Paid vacation time

Job summary

PostcardMania in Clearwater, FL is seeking a friendly Receptionist to join the fast-paced, high-energy team. You’ll answer live calls, collect caller information, and route inquiries to the right person with accuracy and a professional tone.

In this in-office role, you’ll support light administrative projects, coordinate with teammates, and help deliver an excellent first impression for every caller. Compensation is $15 per hour, with a Monday–Friday 11:00am–8:00pm schedule.

Qualifications

• Natural, pleasant, and professional phone voice.
• Comfortable speaking on the phone all day as the primary job function.
• Strong attention to detail and accuracy.
• Solid computer skills.
• Excellent time management and reliability.
• Ability to handle high call volume while staying calm and friendly.
• Team-oriented and able to work well with others.

Responsibilities

• Answer all incoming calls promptly with a warm, professional greeting.
• Collect and verify caller information to ensure accurate call routing.
• Follow call-handling protocols to deliver a consistent caller experience.
• Calmly and professionally assist unhappy or frustrated callers and connect them with the right team member.
• Support the team with light administrative or special projects as assigned.
• Work closely with other receptionists and the broader PostcardMania team.

Skills

Phone communication

Attention to detail

Computer literacy

Time management

Reliability

Calm under pressure

Teamwork

Customer service

Job description

Join Our Team as a Receptionist!

Are you interested in joining one of Tampa Bay’s Top Workplaces (for 13 years running!) that provides on-the-job training and a fun,high-energy atmosphere? If you said yes, then look no further!

About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We're proud to be one of Tampa Bay's Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

Your Mission

As a Receptionist, your primary responsibility is to ensure every incoming call is answered live and handled in a brief,purpose-driven manner. You’ll gather accurate information from callers and confidently route them to the correct person or department, following our established call-handling protocols. You’ll also assist with small, assigned projects as needed. This is a fast-paced, rewarding role where accuracy, professionalism, and efficiency matter — and there’s never a dull moment!

Compensation

$15 / Hour

Schedule

In-Office | Monday – Friday, 11:00am – 8:00pm

What You’ll Do

• Answer all incoming calls promptly with a warm,professional greeting
• Collect and verify caller information to ensure accurate call routing
• Follow call-handling protocols to deliver a consistent caller experience
• Calmly and professionally assist unhappy or frustrated callers and connect them with the right team member
• Support the team with light administrative or special projects as assigned
• Work closely with other receptionists and the broader PostcardMania team

Why This Role Is Great

• You’re the first impression of our company — and that matters
• Fast-paced, engaging work with constant interaction
• Supportive team environment
• A role where your communication skills truly shine

Requirements

• A natural, pleasant, and professional phone voice
• Comfortable speaking on the phone all day as the primary job function
• Strong attention to detail and accuracy
• Solid computer skills
• Excellent time management and reliability
• Ability to handle high call volume while staying calm and friendly
• Team-oriented and able to work well with others

Benefits

• Medical, Dental, Vision & Life Insurance
• 401(k), Short- and Long-Term Disability, Accident & Critical Illness
• Paid vacation time that increases with longevity
• Six paid holidays (New Year’s Day, Memorial Day, 4th of July,Labor Day, Thanksgiving, and Christmas)
• Free on-site yoga twice a week
• Free monthly visits to a local chiropractor — and so much more!