Receptionist

Kisling, Nestico & Redick, LLC (KNR); Cincinnati (OH); On-site; USD 28,000 - 38,000; Full time

Job summary

Kisling, Nestico & Redick, LLC (KNR) is seeking a Receptionist to greet visitors, screen inquiries, and provide information and direction within the firm. The role involves clerical support and office operations under the Office Manager and Intake Manager, with a focus on professional, in-person client service.

The position requires strong communication, typing, and organizational skills, and offers a full-time, in-office schedule. Join a busy legal team in a collaborative environment.

Qualifications

• Minimum High School Diploma or GED required.
• Typing speed of 45 wpm or faster.
• No supervisory responsibilities.
• This is a full-time in-office role, Monday–Friday, 40 hours per week; some overtime may be required.

Responsibilities

• Welcome clients and visitors by greeting them in person or on the telephone.
• Alert firm personnel of visitor arrivals.
• Screen inquiries and route calls to the appropriate legal team on a multi-line phone system.
• Maintain reception area cleanliness and monitor potential security risks.
• Assemble and stamp mailers by specific deadlines.
• Set up boardroom meeting spaces and provide refreshments to guests.
• Distribute and oversee incoming and outgoing mail.
• Complete clerical and other duties as requested.
• Conduct client satisfaction surveys.
• Daily administrative tasks including filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance.
• Other duties as assigned.

Skills

Clerical tasks

Communication skills

MS Office

Attention to detail

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Job Summary:

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Other duties as assigned

Job Type

Full-time

Description

The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. The Receptionist will also perform various administrative support duties and clerical operations of the firm. The incumbent reports directly to the Office Manager with a dotted line reporting to the Intake Manager and acts under their direction.

Essential Duties/Responsibilities:

• Welcome clients and visitors by greeting them, in person or on the telephone
• Alert firm personnel of visitor arrivals
• Assist potential clients by screening inquiry type and routing calls to appropriate legal team on a multi-line phone system
• Maintain reception area cleanliness and monitor potential security risks
• Assemble and stamp mailers by specific deadline
• Set up boardroom meeting space and provide refreshments to guests
• Distribute and oversee incoming and outgoing mail
• Complete clerical and other duties as requested
• Conduct client satisfaction surveys
• Daily administrative tasks including, but not limited to, filing, scanning, and managing schedules.
• Regular, consistent, punctual attendance
• Other duties as assigned

Requirements

Required Skills/Abilities:

• Excellent clerical and general office administration tasks
• Excellent written and verbal communication skills; as well as organizational and time management skills.
• High command of English grammar, usage, punctuation and spelling
• Highly Proficient in Microsoft Office Suite or similar software and computer knowledge
• Strong attention to detail
• Ability to meet timelines, maintain professional demeanor and adapt to changing priorities efficiently
• Establish and maintain effective work relationships
• Coordination to operate standard office equipment (computer, phone, printers, scanners etc.)
• Exceptional interpersonal and customers service skills
• Patience and professionalism in dealing with difficult visitors and clients

Education and Experience:

• Minimum of High School Diploma or GED required
• Must be able to type 45 wpm accurately
• No Supervisory responsibilities
• This is a full-time in office position, standard hours Monday - Friday 40 hours per week. Some overtime, as necessary based upon projects