Receptionist

Western Home Communities; Cedar Falls (IA); On-site; USD 12,000 - 16,000; Part time

Benefits offered by this job

Flexible PTO

401k Match

Wellness Reimbursement

Employee Assistance Program

Alternate wage scale

Job summary

Western Home Communities is seeking a Part-time Receptionist to work weekends in Cedar Falls, IA. The role involves greeting guests, answering calls, and assisting residents with mail, packages, and requests.

You’ll also perform light cleaning and respond to emergency pendants as needed. The ideal candidate will have strong customer service skills, reliable attendance, and the ability to work every other weekend (Saturday and Sunday, 7am–2pm).

Qualifications

• Ability to greet visitors in a friendly, professional manner.
• Good written and verbal English communication.
• Ability to perform basic clerical tasks and computer use.
• Excellent attendance and reliability.

Responsibilities

• Greet coworkers, residents, family members, and guests in a friendly and professional manner.
• Clean guestrooms on an as-needed basis to ensure a pleasant guest experience.
• Answer telephones and relay messages as needed.
• Respond to emergency pendants as required.
• Provide services and supplies for residents, such as mail and packages.
• Assist departments with miscellaneous administrative tasks.

Skills

Customer service

Administrative tasks

English proficiency

Phone etiquette

Attendance

Tools

Computer literacy

Job description

We are seeking a friendly and welcoming Part-time Receptionist to work weekends in our Cedar Falls community.

This position would require you to work every other weekend (Saturday and Sunday, 7am- 2pm)

An ideal candidate will have a strong desire to provide a wonderful first impression, create fulfilling lifestyles for the people around them, and takes great pride in the service they provide. Your day-to-day will include (but is not limited to) greeting those who visit, answering calls and relaying messages, respond to emergency response pendants as needed, cleaning guest rooms as needed to ensure a clean and enjoyable experience for guests, and providing services and supplies for residents such as mail, packages, and requests.

You will have the opportunity to build lasting relationships with those you serve and work alongside, as well as continue to improve your customer service skills.

• Flexible PTO
• 401k Match
• Wellness Reimbursement
• Employee Assistance Program
• Alternate wage scale available for those who choose to waive benefits
• *Actual wage based on experience

And much more!

What you'll do:

• Greet coworkers, residents, family members, and guests in a friendly and professional manner
• Cleans guestrooms on an as-needed basis, to ensure a clean and enjoyable experience for guests
• Answer telephones and relay messages, as needed
• Respond to emergency response pendants, as needed/required
• Carry and respond to universal emergency phone, if applicable.
• Provide services and supplies for residents such as forwarding mail, delivering packages and flowers, and submitting maintenance requests
• Assist departments with performing miscellaneous administrative tasks as requested

What you'll need:

• This position requires the ability to work every other weekend (Saturday and Sunday, 7am-2pm)
• (Required) Valid Drivers license and reliable vehicle
• (Preferred) Two years of related experience
• Must be able to read, write, and speak fluent English
• Computer experience and general clerical skills
• Exceptional attendance

Western Home Communities is a continuing care retirement community (CCRC). That means we offer residential living for seniors at every stage of health, activity and independence, from those who need no assistance, to others who require round-the-clock nursing care. This is often referred to as the continuum of care.

Mission Statement:

Western Home Communities is a charitable Christian Service Organization that assertively creates fulfilling lifestyles for those we serve, their families and our employees.

The ideal candidate for this position supports the Western Home Communities values of people first, servant spirit, innovation and financial integrity.

We offer an array of living options, care, and services for the well-being of our clients.

Join our team to make a difference in the lives of those we serve!

At Western Home , our mission is to help older adults live fulfilling lives through people-first care, meaningful relationships, and a strong sense of community. Our team members lead with a servant spirit, act with integrity, and embrace innovation to create a welcoming and supportive environment for residents and families.

Western Home Communities

A Christian service organization creating fulfilling lifestyles for those we serve, their families and our employees.

Western Home Communities is a charitable Christian service organization dedicated to fostering enriching lifestyles for individuals and families through compassionate support and quality care.

420 E. 11th St., Cedar Falls, IA 50613, US 5211 Hyacinth, Cedar Falls, IA 50613, US 1044 9th St., Jesup, IA 50648, US 5102 S. Main St., Cedar Falls, IA 50613, US