Receptionist

Hot Topic & BoxLunch; California (MO); Presencial; USD 23 000 - 26 000; Tempo integral

Resumo da oferta

Hot Topic, Inc. is seeking a proactive Receptionist to be the first point of contact for guests and callers. You will manage a high-volume call system, greet visitors, and provide support across departments in a fast-paced HQ environment.

The position operates onsite in City of Industry, CA, requiring 5 days per week. Candidates should have 1–2 years of relevant experience and strong communication skills; bilingual abilities are a plus.

Qualificações

• HS diploma or equivalent required.
• 1-2 years receptionist/front desk experience.
• Bilingual a plus.
• Strong communication and teamwork.
• Proficiency in MS Office and Canva.

Responsabilidades

• Answer incoming calls using Zoom phone system.
• Greet visitors and monitor log.
• Update calendars and schedule meetings.
• Relay calls promptly and professionally.
• Assist travel and relocation departments as needed.
• Perform clerical duties and office coordination.

Conhecimentos

Communication skills

Team player

Customer service

Formação académica

High School or equivalent

Ferramentas

Word

Excel

Outlook

Canva

Descrição da oferta de emprego

Be the face of Hot Topic, Inc.! We’re looking for a proactive, personable, and detail-oriented Receptionist to join our dynamic team. As the first point of contact for guests and callers, you’ll play a key role in maintaining a positive and professional office environment. This position involves managing a high-volume call center, greeting visitors, and supporting various administrative functions across departments.

This role operates onsite and will require to work from our HQ located in the City of Industry, CA 5 days a week.

WHAT YOU’LL DO

• Operate Zoom computerized phone system and answer all incoming calls
• Relay incoming and inter-company calls promptly and professionally
• Greet office visitors and monitor visitor log
• Maintain office security by following safety procedures and controlling access via the reception desk (employee badges, intercom system)
• Update calendars and schedule meetings
• Generate HQ name tags/badges as needed
• Assist in UPS including but not limited to receiving, sorting and delivering packages
• Assist the travel department with arranging travel and accommodations
• Assist the relocation department with relocating employees
• Assist with various office/clerical duties as needed
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure
• Perform other job duties as needed

WHAT YOU’LL NEED

• High School or equivalent
• 1-2 years’ work experience as a Receptionist, Front Office Representative or similar role
• Bilingual a plus
• A dedication to meeting requirements of internal and external customers, responding to all customer requests promptly and thoroughly
• Strong communication skills include the ability to work in a team environment, give honest, direct feedback, and a solid verbal and written communicator
• Competency in computer applications including Word, Excel, Outlook, and Canva
• Experience with administrative and clerical procedures
• Regularly required to sit, stand, bend, and lift/move up to 10 pounds. May lift/move up to 50 pounds occasionally.

$17 - $19 an hour

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.