Receptionist

Snell & Wilmer; California; Sur place; USD 30 000 - 35 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401K/profit sharing

Paid holidays

Tuition reimbursement

Paid time off

Résumé du poste

Snell & Wilmer's Orange County office in Costa Mesa, CA is seeking a receptionist to greet visitors, manage calls, and support daily office operations. The role requires professionalism and strong communication in a fast-paced setting.

The ideal candidate has 3+ years of customer service experience, a professional appearance, and proficient use of Microsoft Office. This in-office position runs Monday–Friday with a competitive benefits package.

Qualifications

• At least 3 years of experience in customer service.
• Law firm experience preferred, but not required.
• Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice.
• Communicate clearly, tactfully, and professionally with all lawyers, other employees and visitors.
• Basic computer skills and Microsoft Office Suite (Outlook, Word and Excel).
• Excellent time management skills with a proven ability to meet deadlines.
• Must be able to effectively solve problems.

Responsabilités

• Answer a multiple line phone system promptly and courteously, route calls to proper extensions across multiple office locations
• Maintain friendly and professional customer interactions via telephone and internet chat
• Supports continuity among work team by documenting and communicating actions, irregularities, and continuing needs
• Assist in catering ordering, setup, and clean up
• Maintain conference rooms and administration calendars
• Interact professionally with both internal and external clients on all levels
• Maintain confidentiality and demonstrate professional behavior and judgment in dealing with delicate situations
• Escort or direct visitors and clients to conference rooms as appropriate
• Represent the Firm’s professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas
• Assist visitors and announce their arrival by immediately notifying appropriate personnel
• Assist Attorneys with various tasks, i.e. outside reservations and scheduling couriers

Connaissances

Customer service

Phone etiquette

Professional appearance

Microsoft Office Suite

Outils

Microsoft Office Suite

Description du poste

Orange County Office
600 Anton Blvd
Costa Mesa, CA 92626, USA

Description

For Applicants Residing in California: Snell & Wilmer takes the privacy of the personal information that we collect from you during the employment application process seriously. In compliance with California’s ConsumerProtection Act (“CCPA”), we are providing you with our Privacy Notice for California Residents and our general Privacy Policy. As required by the CCPA, our notice describes the categories of personal information we collect (or may collect) from you as well as our use and disclosure of that personal information. Please review this Notice and our Privacy Policy.By providing your personal information to as part of the recruitment or application process, you consent to the collection, use and disclosure of your personal information by Snell & Wilmer consistent with this Notice.By clicking “consent” or “I accept”, you acknowledge that you read and agree to Snell and Wilmer L.L.P.:Privacy Policy and Privacy Notice for California Residents located at https://www.swlaw.com/legal/privacy-policy.

Receptionist Details:

Utilize your superior interpersonal skills at Snell & Wilmer, one of the largest and most prestigious law firms in the Western United States. We currently have an opening for aReceptionistin ourOrange County office.

The candidate must have the ability to work under pressure, respond quickly to changing demands and be self-motivated with ability to work independently as well as part of a team.

The position will be Monday through Friday in office during normal business hours.

If you enjoy working in a friendly, fast-paced environment, with the ability to handle day-to-day work challenges while adjusting to multiple demands and priorities, then this may be your next opportunity!

Position responsibilities include, but are not limited to the following:

• Answer a multiple line phone system promptly and courteously, manage calls by routing them to the proper extensions across multiple office locations
• Maintain friendly and professional customer interactions via telephone and internet chat
• Supports continuity among work team by documenting and communicating actions, irregularities, and continuing needs
• Assist in catering ordering, setup, and clean up
• Maintain conference rooms and administration calendars
• Interact professionally with both internal and external clients on all levels
• Maintain confidentiality and demonstrate professional behavior and judgment in dealing with delicate situations
• Escort or direct visitors and clients to conference rooms as appropriate
• Represent the Firm’s professional image by maintaining a neat and organized appearance at the reception desk and surrounding areas
• Assist visitors and announce their arrival by immediately notifying appropriate personnel
• Assist Attorneys with various tasks, i.e. outside reservations and scheduling couriers

Experience and Qualifications:

• At least 3 years of experience in customer service
• Law firm experience preferred, but not required
• Must have a professional appearance, enthusiastic attitude, and clear and courteous telephone voice
• Communicate clearly, tactfully, and professionally with all lawyers, other employees and visitors to the office
• Basic computer skills and Microsoft Office Suite (Outlook, Word and Excel)
• Excellent time management skills with a proven ability to meet deadlines
• Must be able to effectively solve problems

The pay range for this position is $22.00 to $25.50 per hour depending on years of experience.

Snell & Wilmer offers a competitive performance-based compensation and agenerous benefits package starting on your first day.The benefits package includes medical, dental, vision, disability, life insurance, 401K/profit sharing, paid holidays, tuition reimbursement and paid time off including vacation time, personal time, and sick time where appropriate. Snell & Wilmer values the principles of Diversity, Inclusion, and Belonging .

Snell & Wilmer is an Equal Employment Opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.