RECEPTIONIST

Mission Senior Living; Butte (MT); On-site; USD 30,000 - 42,000; Full time

Job summary

Mission Senior Living in Butte, MT seeks a front desk receptionist to greet visitors, answer and route calls, and support daily office operations. You will maintain sign-in/out records and assist staff to ensure smooth daily activities within the community.

The role requires friendly customer service, strong communication, and reliability with basic office duties. This on-site position supports resident safety and guest management, aligning with community policies.

Qualifications

• Experience in front desk or reception is preferred.
• Excellent communication and interpersonal skills.
• Ability to handle inquiries and directed messages accurately.

Responsibilities

• Greets all visitors and provides tours as needed.
• Answers phone politely, forwards calls, and delivers messages.
• Maintains resident sign-in/out records and monitors lobby activity.
• Notifies staff of safety concerns and resident emergencies.
• Performs light office tasks and maintains lobby, reception, and entry areas.

Skills

Customer service

Phone etiquette

Record keeping

Education

High School Diploma or equivalent

Tools

MS Office

Spreadsheets

Job description

Greets all visitors, gives tours and assists as needed.Maintains records of resident sign in and sign out.Answer the telephone in a polite and courteous manner. Forwards calls, takes messages and delivers those messages to appropriate personnel.Completes direct inquiry sheets on prospects.Monitors resident activity and alerts staff when assistance is necessary to assure residents safety.Monitors community guests & visitors entrance/exit in accordance with community policy and procedure.Maintains request lists for maintenance, dietary and nursing in appropriate manner.Maintain security of equipment within the business office.Performs light office work as assigned.Assures that the lobby area, reception area and entry area is kept clean, neat and orderly.Notifies appropriate staff of unsafe situations within the building or grounds.Notify the Administrator of any resident emergency or hospital transport.Works with other staff to maintain continuous coverage of front desk, telephone answering, taking and delivering messages.Performs other tasks as assigned by any member of management.General upkeeps of spreadsheets.Job Qualifications:Free of non-treated communicable disease.Holds current CPR/First Aid CertificationPhysical Demands:Ability to push, pull, and lift at least 50lbs.Ability to bend, squat, and climb stairs.Ability to continuously walk or stand.Universal Precautions:Potential exposure to blood and bodily fluids.Potential exposure to communicable diseases.