BUSINESS OFFICE MANAGER

Mission Senior Living; Fernley (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Mission Senior Living seeks a dedicated front desk associate to maintain continuous receptionist coverage, answer and direct telephone calls, greet visitors, and assist residents with sign-in/out procedures. You will monitor safety systems, manage office supply inventory, and support payroll data input and staff communications.

The role requires CPR/First Aid certification and the ability to lift up to 50lbs, bend, squat, and climb stairs.

Qualifications

• Front desk experience or receptionist duties preferred.
• Excellent telephone and visitor reception skills.
• Able to maintain accurate resident sign-in/out records and office filing.

Responsibilities

• Maintain continuous front desk coverage during assigned times.
• Answer calls and direct to appropriate staff; take messages as needed.
• Greet visitors and assist as required; maintain lobby and reception area.
• Maintain records of resident sign in/out; monitor activity for safety.
• Monitor door alarms and call systems; notify staff when assistance is needed.
• Manage office supplies inventory and secure equipment.

Skills

Telephone etiquette

Customer service

Record keeping

Office administration

Payroll data entry

Job description

Maintains continuous coverage of the front desk during assigned times.Schedules coverage of the front desk by other community staff for lunch and breaks.Answers all incoming telephone calls and directs calls to appropriate staff.Takes telephone messages for those staff members unable to answer incoming calls.Greets all visitors and assists them as needed.Maintains records of resident sign in-sign out.Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.Monitors door alarm system in accordance with community policy and procedure.Operates and monitors resident call system and notifies staff of need for assistance.Maintains inventory control system of all office supplies and ensures security of equipment within the business office.Manages team member meal tickets, guest ticket sales and resident trust accounts.Daily imputing and upkeep of payroll, time clock, PTO requests, and any other company programs.Performs monthly resident billing in company programPerform clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator.Assures that the lobby area, reception area and entry are kept clean, neat, and orderly.Notifies appropriate staff of unsafe situations within the building or grounds.Job Qualifications:Free of non-treated communicable disease.Holds current CPR/First Aid CertificationPhysical Demands:Ability to push, pull, and lift at least 50lbs.Ability to bend, squat, and climb stairs.Ability to continuously walk or stand.Universal Precautions:Potential exposure to blood and bodily fluids.Potential exposure to communicable diseases.