Receptionist

Premier Disability Services, LLC; Brooklyn Park (MN); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Paid holidays

401(k) with company match

Commuter benefits

Job summary

Premier Disability Services, LLC, a division of Internet Brands, seeks a receptionist to join our high-volume call center in Minneapolis, MN. This full-time, hourly role supports multiple departments with phone coverage, data entry and mail handling.

You will answer calls, transfer to the proper department, open and sort mail, and enter data into client files. We offer competitive benefits, PTO/ holidays, and growth opportunities. Bilingual English/Spanish is a plus; able to lift up to 40 lbs.

Qualifications

• Prior experience in a direct customer contact position preferred.
• Customer service orientation; energetic and outgoing personality.
• Excellent written and verbal communication; professional and empathetic.
• Multitasking in a fast-paced environment with attention to detail.
• Bilingual English/Spanish a plus.
• Can lift up to 40 lbs.

Responsibilities

• Open and sort inbound mail.
• Process outbound mail.
• Answer inbound client calls and transfer the calls to the appropriate department.

Skills

Customer service

Multitasking

Communication

Detail oriented

Bilingual EN/ES

Phone etiquette

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Receptionist to join our high-volume call center team based in Minneapolis, MN.

This position provides high-quality telephonic receptionist support to various departments, data entry and mailroom duties. You will follow an established process to answer phones, transfer calls to the appropriate departments, open and sort incoming mail, and enter data into client files on a regular basis.

Compensation: $16/hr with the opportunity to earn up to $500/month in performance-based bonuses.

Terms: Full-Time, hourly, non-exempt

Hours of Operation: Monday–Friday, 9:30 AM – 6:00 PM CST

Responsibilities:

• Open and sort inbound mail
• Process outbound mail
• Answer inbound client calls and transfer the calls to the appropriate department

Qualifications:

• Previous experience in a direct customer contact position is preferred
• Customer service orientation; energetic and outgoing personality
• Excellent written and verbal communication skills; Ability to communicate professionally, effectively and with empathy in potentially difficult circumstances
• Multitasking skills and the detail-oriented focus required for a fast-paced environment
• BILINGUAL - English/Spanish a plus
• Can lift up to 40 lbs.

What we offer:

• Medical, Dental and Vision insurance.
• PTO and paid holidays!
• Cafeteria onsite and a subsidized lunch program.
• Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.