Document Submission Specialist

Premier Disability Services, LLC; Brooklyn Park (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

PTO and paid holidays

Cafeteria onsite and subsidized lunch

Job summary

Premier Disability Services in Minneapolis, MN seeks a Document Submission Specialist for our high-volume call center. This entry-level role processes documents, manages client data, and supports the disability application process to ensure smooth submissions.

The position is full-time, hourly at $16 per hour, with bonuses up to $500 per month based on performance. Typical hours are Monday–Friday, 8:00 AM – 6:00 PM CST, with comprehensive benefits and growth opportunities.

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to work independently with strong organization and time management.
• Basic computer knowledge and typing speed of at least 50 WPM.

Responsibilities

• Process all returned retainer paperwork and ensure it meets standards.
• Enter information into Croc and Captorra and assign cases.
• Answer inbound calls and address customer questions.
• Prepare outgoing retainer paperwork to clients.
• Support other Disability Filing Dept. tasks as needed.
• Complete special projects and other duties as assigned.
• Maintain data integrity and document information accurately.

Skills

Communication skills

Organizational skills

Typing 50 WPM

Basic computer skills

Tools

Croc

Captorra

Job description

Premier Disability Services, a division of Internet Brands. We are seeking qualified Document Submission Specialists to join our high-volume call center team based in Minneapolis, MN.

Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!

Premier Disability Services is looking for a Document Submission Specialist to join our growing Minneapolis, MN based team! This is an entry level role.

As a Document Submission Specialist, you’ll play a key role in processing documents, managing client data, and supporting the disability application process. This position is ideal for individuals who are detail-oriented, organized, and comfortable working with minimal supervision.

Compensation: $16/hr, with the opportunity to earn up to $500/month in performance-based bonuses.

Terms: Full-Time, hourly, non-exempt

Hours of Operation: Monday–Friday, 8:00 AM – 6:00 PM CST

Responsibilities:

• Process all returned retainer paperwork and ensure all meet Premier’s and Social Security’s standards.
• Enter in Croc & Captorra proper information and Case Manager Assignment
• Answer all inbound calls and address customer questions.
• Prepare outgoing retainer paperwork to the client.
• Assist with other Disability Filing Dept. functions as time allows or to cover vacations/absences of other team members.
• Complete special projects and other assigned tasks.
• Data Integrity - Consistently and accurately document/enter information in accordance with current policies and practices. Knowingly falsifying data is grounds for immediate dismissal.

Qualifications:

• Possess excellent communication skills both verbal and written.
• Must be able to work independently and have great organizational skills.
• Basic computer knowledge and skills, and excellent typing skills at least 50 WPM

What we offer:

• Medical, Dental and Vision insurance.
• PTO and paid holidays!
• Cafeteria onsite and a subsidized lunch program.
• Opportunities to grow within the company!

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role, you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands — your application will be routed only to the employer and role you select.