Receptionist

Luthermazda; Brooklyn Park (MN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Short Term & Long Term Disability

401k with Match

HSA/Flexible Spending

Paid Vacation

Growth Opportunities

Paid Training

Job summary

Luthermazda is hiring a Receptionist/Office Assistant to handle front-desk duties, take calls, and support basic accounting functions including accounts receivable and payable. Proficiency in Microsoft Excel and strong customer service skills are valued as core qualifications.

The role requires professional demeanor, effective communication with customers and internal teams, and reliability in handling payments and clerical tasks in a dealership environment.

Qualifications

• Experience with Microsoft Office is a plus.
• Ability to effectively communicate customer interests, needs and requests to management and sales personnel.
• Professional appearance

Responsibilities

• Operate switchboard telephone system by answering phones and directing customers to the appropriate department.
• Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times.
• Handle customer complaints diplomatically and refer to appropriate department for resolution.
• Receive cash, checks and credit card payments from customers; make correct change and issue receipts.
• Assist managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with customers and fellow employees.

Skills

Customer service

Communication

Professional appearance

Microsoft Excel

Tools

Microsoft Excel

Job description

Receptionist

We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.

For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success.

What We Offer

• Medical, Dental &Vision
• Short Term &Long Term Disability
• 401k with Match
• HSA/Flexible Spending
• Paid Vacation
• Growth Opportunities
• Paid Training

Responsibilities

• Operate switchboard telephone system by answering phones and directing customers to the appropriate department
• Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
• Handle customer complaints diplomatically and refer to appropriate department for resolution
• Receive cash, checks and credit card payments from customers; make correct change and issue receipts
• Assist managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with customers and fellow employees

Qualifications

• Experience with Microsoft Office is a plus
• Ability to effectively communicate customer interests, needs and requests to management and sales personnel
• Professional appearance

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.