Receptionist

TALENT Software Services; Boston (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

TALENT Software Services is hiring a Receptionist/Admin Assistant in Boston, MA for a 2-month contract-to-hire. The role is Monday to Friday, 7:30am to 4pm, with a 30-minute break, supporting executive interactions and providing exceptional client and visitor service.

The position requires presenting a professional demeanor, excellent phone etiquette, and strong organizational skills. You will register guests, manage access badges, and assist with administrative duties while maintaining a clean

Qualifications

• Proficient in Microsoft Office and able to maintain organized records.
• Solid organizational skills and attention to detail.
• Excellent telephone etiquette and customer service.
• First point of contact for leadership, clients, and visitors.
• Ability to multi-task and stay professional in a fast-paced environment.

Responsibilities

• Greet and welcome visitors upon arrival or over the phone.
• Maintain and adhere to corporate dress code and grooming standards.
• Provide assistance to walk-in clients by contacting service reps or their manager onsite.
• Register all incoming guests and notify the party of arrival via email or phone.
• Provide visitors Access Control ID badges and log issuance.
• Assist with administrative duties as directed and keep the reception area organized.

Skills

Microsoft Office

Organizational skills

Customer service

Hospitality

Multi-tasking

Tools

Genetec Enterprise Security System

Job description

Title: Receptionist/Admin Assistant
Location: Boston, MA
Duration: 2-month contract-to-hire for the right candidate. Monday - Friday, 7:30am to 4pm, with a 1/2 hr break - excluding company holidays.

Title: Receptionist/Admin Assistant
Location: Boston, MA
Duration: 2-month contract-to-hire for the right candidate. Monday - Friday, 7:30am to 4pm, with a 1/2 hr break - excluding company holidays.
Previous experience that supports/interacts with executive level. Join our team in the vibrant city of Boston, where you'll play a key role in providing exceptional service to our clients and visitors. As the first point of contact, you'll be integral in ensuring a welcoming and professional atmosphere.

• Maintain and adhere to corporate professional dress code and grooming standards.
• Greet and welcome visitors upon arrival or over the phone - first point of contact for leadership, clients, service reps, workers, and guests.
• Maintain best-in-class telephone etiquette, customer service, and hospitality at all times.
• Provide appropriate guidance to clients, guests, and colleagues.
• Present a friendly, outgoing, energetic, and client service-oriented demeanor at all times.
• Provide assistance to walk-in clients by contacting one of the service reps or their manager onsite.
• Build a rapport with guests and be able to multi-task.
• Register all incoming guests and notify the party of the guest’s arrival immediately via email or phone.
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log.
• Provide temporary Access Control ID badges to employees or contractors who may have forgotten or do not have one and add to their profile in the Genetec Enterprise Security System.
• Proficient in Microsoft Office, required.
• Solid organizational skills, required.
• Provide assistance with administrative duties as directed.
• Keep Reception area clean and organized at all times.
• Ensure no eating or drinking occurs at the desk at any time.
• Must be comfortable sitting at the desk for the entire shift, except breaks and lunch or other work-related tasks.

General Services Requirements

• Assist caterer, onsite or external, with food delivery location and set-up.
• Contact catering to clean up after the meeting has ended.
• Inform facilities when maintenance is needed, such as lights out, carpet spill or damage, walls or millwork, furniture-related issues.
• Inform Landlord via Aware work order for any building-related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report any malfunctions to facilities.
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities.
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.

Preferred

• CPR and First Aid.

Deliveries

• Provide access for mailroom deliveries, US Government Client, UPS, and FedEx.