Receptionist

Virginia Polytechnic Institute and State University (VT); Blacksburg (VA); On-site; USD 25,000 - 28,000; Full time

Job summary

Virginia Tech is seeking a proactive receptionist for the Office of the Vice Provost for Faculty Affairs to greet visitors and provide essential administrative support. The role includes supporting the executive assistant, covering the main office line, and handling mail and deliveries.

The ideal candidate will be proficient with Microsoft Office, SharePoint, and Qualtrics, delivering accurate, confidential service while coordinating meetings and coordinating conference rooms.

Qualifications

• Experience communicating professionally with individuals in person, by phone, or electronically
• Experience providing customer service in a professional, educational, retail, hospitality, or similar environment
• Knowledge of Microsoft Office applications (Exchange, Word, Excel, PowerPoint, SharePoint)
• Experience working with a broad variety of stakeholders, including students, staff, faculty, administrators, and members of the public
• Demonstrated ability to maintain confidentiality and exercise sound judgment

Responsibilities

• Greet and assist visitors and serve as the first point of contact
• Provide support to the executive assistant and back up the main office telephone line
• Manage and distribute incoming mail and deliveries
• Schedule and maintain conference rooms and the Faculty Affairs library
• Assist with meeting and program planning, order office supplies, and provide general administrative support

Skills

Professional communication

Customer service

Stakeholder engagement

Confidentiality

Attention to detail

Tools

Microsoft Office

SharePoint

Qualtrics

Exchange

Job description

Job Description

The Office of the Vice Provost for Faculty Affairs is seeking a proactive, detail-oriented, and service-oriented Receptionist to serve as the first point of contact for Faculty Affairs and Academic Resource Management. Responsibilities of the position include greeting and assisting visitors, providing support to the executive assistant, and providing backup coverage for the main office telephone line. The Receptionist will also be responsible for managing and distributing incoming mail and deliveries, scheduling and maintaining conference rooms and the Faculty Affairs library, assisting with meeting and program planning, monitoring and ordering office supplies, and providing general administrative support.

The ideal candidate demonstrates the ability to interact professionally and respectfully with a variety of individuals while fostering a welcoming environment. This position should be proficient in using various software applications commonly used in higher education setting including, but not limited to, Microsoft Office suite of products (Word, Excel, PowerPoint), SharePoint, and Qualtrics. Strong communication, attention to detail and accuracy, exceptional customer service, and a commitment to providing high-quality administrative support are essential to success in this role.

Required Qualifications

• Experience communicating professionally with individuals in person, by phone, or electronically
• Experience providing customer service in a professional, educational, retail, hospitality, or similar environment
• Knowledge of Microsoft Office applications (Exchange, Word, Excel, PowerPoint, SharePoint)
• Experience working with a broad variety of stakeholders, including but not limited to students, staff, faculty, administrators, and members of the public
• Demonstrated ability to maintain confidentiality and exercise sound judgment

Preferred Qualifications

• Experience providing receptionist, front desk, or administrative support
• Prior administrative experience in higher education
• Experience coordinating meetings or events
• Knowledge and familiarity with university policies and procedures

Pay Band

2

Overtime Status

Non-Exempt: Eligible for overtime

Appointment Type

Regular

Salary Information

$18-$20/Hr

Hours per week

30

Review Date

August 26, 2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Lisha Farrier at [e-mail] during regular business hours at least 10 business days prior to the event.