Receptionist

Nexus at Berwyn; Berwyn (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k) match

Paid time off

Tuition reimbursement

Career growth

Rewards program

Appreciation events

Celebrations

Job summary

Nexus at Berwyn is seeking a Receptionist to serve as the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations and help maintain a welcoming, professional, and compassionate environment.

Responsibilities include greeting visitors, handling phone calls, managing front desk and sign-in procedures, and sharing information about services, visiting hours, and resident locations.

Qualifications

• Strong communication and interpersonal skills are required.
• Experience in receptionist, customer service, or healthcare office is a plus.
• Basic computer and telephone system knowledge is expected.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff.
• Answer and route incoming phone calls.
• Manage front desk operations and visitor sign-in procedures.
• Provide information about facility services, visiting hours, and resident locations.

Skills

Strong communication

Interpersonal skills

Customer service experience

Basic computer skills

Telephone system knowledge

Education

High school diploma or equivalent

Job description

Receptionist

Position Overview

Serve as the first point of contact for residents, families, visitors, staff, and healthcare providers. This role supports daily administrative operations while creating a welcoming, professional, and compassionate environment.

Key Responsibilities

• Greet and assist residents, visitors, vendors, and staff
• Answer and route incoming phone calls
• Manage front desk operations and visitor sign-in procedures
• Provide information about facility services, visiting hours, and resident locations

Benefits Offered

• Affordable Medical, Dental & Vision Insurance– Quality coverage options to fit your needs and budget
• Short- & Long-Term Disability Coverage– Financial protection and peace of mind
• 401(k) with Company Match– Invest in your future with employer contributions
• Generous Paid Time Off– Includes vacation days, sick time, and paid holidays
• Tuition Reimbursement– Advance your education and grow your career
• Career Growth Opportunities– We prioritize internal promotions and professional development
• Employee Rewards & Recognition Programs– Celebrating your hard work regularly
• Weekly & Monthly Appreciation Events– Because your efforts deserve recognition
• Birthday & Work Anniversary Celebrations– We celebrate you
• Collaborative, Team-Oriented Culture– Work alongside supportive and dedicated colleagues

Preferred Qualifications

• High school diploma or equivalent preferred
• Previous receptionist, customer service, or healthcare office experience is a plus
• Strong communication and interpersonal skills
• Basic computer and telephone system knowledge