Front Desk Receptionist

Hilltop Springs Senior Living; Redding (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Hilltop Springs Senior Living in California seeks a friendly receptionist to join our care-focused team. You will be the first point of contact for residents, families, and guests, providing a warm welcome and professional front-desk service.

This role requires strong communication, organizational skills, and proficiency with MS Office; you will manage calls, sign-ins, and clerical tasks while maintaining a calm, organized lobby.

Qualifications

• Strong verbal and written communication with a warm demeanor.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to multi-task in a fast-paced environment.
• Knowledge of office equipment and call management systems preferred.
• Excellent organizational and time management skills.

Responsibilities

• Front desk coverage and visitor support.
• Provide a warm, energetic, professional welcome to residents, families, visitors, and partners.
• Answer, screen, and direct calls with prompt, accurate messaging.
• Greet visitors and ensure sign-in/out compliance.
• Maintain a clean, organized reception and lobby area.
• Clerical tasks including filing, copying, mailing, and payroll support.
• Maintain office supply inventory and coordinate ordering.
• Assist with resident call systems, service requests, and scheduling.

Skills

Communication skills

MS Office

Multi-tasking

Call management

Organizational skills

Tools

Microsoft Office

Call management systems

Job description

Receptionist

We are committed to fostering a supportive, collaborative community where team members bring professionalism, compassion, and integrity to every interaction.

Key Responsibilities

• Front Desk & Visitor Support
• Provide a warm, energetic, professional welcome to all residents, families, visitors, and partners.
• Maintain continuous coverage of the front desk during assigned times and arrange coverage as needed.
• Answer, screen, and direct incoming calls while ensuring prompt, accurate messaging.
• Greet and assist visitors, ensuring compliance with sign-in/out procedures.
• Maintain a clean, organized, and professional reception and lobby area.
• Administrative & Clerical Support
• Complete clerical tasks, including filing, copying, mailing, and payroll support.
• Maintain office supply inventory and coordinate ordering to ensure availability.
• Assist with resident call systems, service requests, and appointment scheduling.

Qualifications & Skills

• Strong verbal and written communication skills with a warm, welcoming demeanor.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to multi-task in a fast-paced environment.
• Knowledge of office equipment and call management systems preferred.
• Excellent organizational and time management skills.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Life Insurance
• Paid Time Off