Receptionist

Pearl of Orchard Valley; Aurora (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wage

Medical, Dental, Vision

Free life insurance

Paid vacation

Personal days

Employee referral bonus

Tuition reimbursement

401K

Meaningful work

Job summary

The Pearl of Orchard Valley is seeking a friendly Receptionist to be the first point of contact for residents, visitors, and staff at our Aurora, IL facility. You will handle inquiries, coordinate with care teams, and ensure a welcoming environment.

This role emphasizes exceptional customer service, organization, and discretion, with responsibilities spanning telephone management, visitor greeting, and basic admin tasks. Join a supportive team committed to quality care and resident well-being.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Ability to multitask, prioritize and work under pressure.
• Professional appearance and demeanor.
• Resourceful, tactful and proactive in addressing issues.
• Independent worker with flexibility and integrity.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information, and taking messages
• Greets all visitors and directs or escorts them to their destination
• Assists residents, family members, employees and other visitors as needed
• Performs general administrative tasks such as word processing and data entry
• Maintains security by following procedures and controlling access (logbook and surveillance footage)
• Maintain the general filing system and file all correspondences
• Receive and sort daily mail and deliveries
• Reports any issues or concerns with residents to the Administrator
• Other duties as assigned

Skills

Multitasking

Prioritization

Professional demeanor

Resourcefulness

Independence & flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Pearl of Orchard Valley

Pearl of Orchard Valley is seeking a Receptionist to lead a team of long-term care professionals. This is a vital role in a facility with a positive community reputation, a history of successful outcomes, and an experienced cohesive team.

At Pearl Healthcare, YOU are our greatest asset! We offer these competitive benefits:

• Competitive wage
• Affordable: Medical, Dental, Vision
• Free Life Insurance
• Paid Vacation/Sick Time
• Personal Days
• Employee Referral Bonus
• Tuition Reimbursement
• 401K
• Meaningful and rewarding work environment
• Plus much more, Inquire with us today

Description

The Receptionist will provide exceptional customer service by answering inquiries and obtaining information from the general public, residents, visitors, and other interested parties.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information, and taking messages
• Greets all visitors entering the facility and will direct or escort them to their destination
• Assists residents, family members, employees and other visitors as needed
• Performs general administrative tasks such as word processing and data entry
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage)
• Maintain the general filing system and file all correspondences appropriately
• Receive and sort daily mail/delivery/couriers
• Reports any issues or concerns with residents to the Administrator
• Other duties as assigned

Qualifications

• Must possess, as a minimum, a high-school diploma or its equivalent
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to multi-task, prioritize and work under pressure
• Professional appearance and demeanor
• Ability to be resourceful, tactful, and proactive in dealing with any issues that may arise
• Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.

Facility Location

The Pearl of Orchard Valley

2330 W Galena Blvd

Aurora, Illinois, 60506

At Pearl Healthcare, our unique approach to post-acute rehabilitation places the patient at the center, curating a plan of care that understands the specific needs of each individual. We are committed to providing a sophisticated level of support to achieve exceptional quality care.

Pearl Healthcare is an equal opportunity employer.