Receptionist (Evening and weekends)

Pearl Healthcare; Elgin (IL); On-site; USD 44,083,000 - 57,859,000; Full time

Job summary

The Pearl of Elgin is seeking a friendly Receptionist to be the first contact for patients, families and healthcare professionals at our Elgin, Illinois location. You will support front desk operations, answer calls, schedule appointments, and maintain patient records.

Strong communication, a high school diploma, and the ability to work in a fast-paced environment are essential. Proficiency in Microsoft Office and EMR systems is preferred to sustain efficient administrative workflows.

Qualifications

• 0 years of experience as a Receptionist or in a similar administrative role
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and electronic medical records systems

Responsibilities

• Greeting patients, families, and healthcare professionals with a friendly and courteous attitude
• Answering and directing phone calls, responding to inquiries, and taking messages
• Managing and coordinating patient registrations, schedules, and appointment requests
• Maintaining accurate and up-to-date patient records and files
• Providing general administrative support to our clinical teams
• Maintaining a clean and organized reception area

Skills

Communication skills

Customer service

Professional demeanor

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Receptionist

Elgin, Illinois

The Pearl of Elgin

Join our team at The Pearl of Elgin, a post-acute rehabilitation center dedicated to providing exceptional care and exceptional results. As a Receptionist, you will be the first point of contact for patients, families, and healthcare professionals, setting the tone for a warm, welcoming, and professional environment.

About the Role

As a Receptionist at The Pearl of Elgin, your primary responsibility will be to provide administrative support to our front desk team. Your duties will include:

• Greeting patients, families, and healthcare professionals with a friendly and courteous attitude
• Answering and directing phone calls, responding to inquiries, and taking messages
• Managing and coordinating patient registrations, schedules, and appointment requests
• Maintaining accurate and up-to-date patient records and files
• Providing general administrative support to our clinical teams
• Maintaining a clean and organized reception area

Responsibilities

• Answering and directing phone calls, responding to inquiries, and taking messages
• Providing exceptional customer service to patients, families, and healthcare professionals
• Maintaining accurate and up-to-date patient records and files
• Coordinating patient registrations, schedules, and appointment requests
• Maintaining a clean and organized reception area

Requirements

• 0 years of experience as a Receptionist or in a similar administrative role
• High school diploma or equivalent required
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in Microsoft Office and electronic medical records systems

What We Offer

The Pearl of Elgin is committed to providing a positive and supportive work environment that promotes growth and development. As a valued member of our team, you will have the opportunity to work with a talented and compassionate group of individuals who share our passion for delivering exceptional care.

The Pearl of Elgin is an equal opportunity employer and welcomes applications from diverse candidates.