Receptionist

State Farm Agent; Auburn (CA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

State Farm Agent in Auburn, CA is seeking a professional receptionist to support daily office operations. The role involves handling incoming calls, greeting visitors, scheduling appointments, and assisting with data entry and mail processing.

A strong customer service focus and clear communication are essential. The ideal candidate should be detail-oriented, dependable, and capable of working independently within a structured schedule.

Formación

• Strong customer service and communication skills for in-person and phone interactions.
• Ability to handle routine office tasks with accuracy and discretion.
• Comfort with basic data entry, filing, scheduling, and mail processing.

Responsabilidades

• Answer and direct incoming calls to appropriate personnel.
• Greet visitors and direct inquiries in a professional manner.
• Schedule appointments and maintain the office calendar.
• Perform basic administrative tasks and support daily office operations.

Conocimientos

Customer service

Interpersonal skills

Data entry

Scheduling

Multi-line phones

CRM systems

Organizational skills

Attention to detail

Educación

High school diploma or equivalent

Herramientas

CRM systems

Office software

Descripción del empleo

We are seeking a professional and organized receptionist to support the day-to-day operations of our office. Responsibilities include answering and directing phone calls, ordering office supplies, processing payments, reconciling bank statements, maintaining a clean and organized office, managing the office calendar, providing excellent customer service, and other duties as assigned by the supervisor.

The ideal candidate is detail-oriented, flexible, dependable, and an effective communicator with a strong work ethic. They will be able to work independently and within a set schedule.

Company Description

State Farm® is a nationally recognized insurance and financial services organization dedicated to helping people manage everyday risks, recover from the unexpected, and pursue their goals. For over 90 years, State Farm agents have built long-term relationships with customers and communities across the United States. With more than 19,000 agents from diverse backgrounds, the company emphasizes service, reliability, and community presence. Joining a State Farm agent's office offers the opportunity to represent a respected brand while providing personalized support to local customers. Guided by the promise "Like a good neighbor, State Farm is there®," the company focuses on trust, integrity, and customer care.

Role Description

The Receptionist in a State Farm agent's office serves as the first point of contact for customers, managing incoming phone calls, greeting visitors, and directing inquiries in a professional and courteous manner. This full-time, on-site role in Auburn, CA includes scheduling appointments, handling routine customer service requests, and maintaining an organized reception and office environment. The Receptionist will assist with basic administrative tasks such as data entry, filing, and processing mail, while supporting the agent and team with daily office operations. The role may also involve providing general information about available products and services and helping connect customers with licensed team members for their insurance needs.

Qualifications

• Strong customer service and interpersonal skills, with the ability to communicate clearly and professionally in person and over the phone.
• Proficiency in basic office administration, including data entry, filing, scheduling, and handling multi-line phone systems.
• Solid organizational and time-management abilities, with attention to detail and accuracy in completing tasks.
• Comfort using computers and common office software (e.g., email, word processing, spreadsheets, and CRM systems).
• Ability to work collaboratively in a small office environment, support team goals, and adapt to changing priorities.
• High school diploma or equivalent; prior experience in a receptionist, front desk, or customer-facing role is preferred.
• Reliability, professionalism, and a commitment to maintaining confidentiality and following office procedures.
• Willingness to learn about State Farm products and services; experience in insurance or financial services is a plus but not required.