Receptionist

IJUSTGOTHIT.COM - The Godsey Law Firm; Addison (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Godsey Law Firm is seeking a highly organized receptionist to manage our front desk and busy switchboard in Addison, Texas. You will be the first point of contact for clients and visitors, delivering courteous responses, accurate message taking, and professional service both over the phone and in person.

Ideal candidates have 1-3+ years in reception or customer service, excellent communication skills, and the ability to work in a fast-paced environment while maintaining accuracy and

Qualifications

• 1-3+ years of experience in reception, switchboard, or customer service preferred.
• Strong verbal communication, active listening, and problem-solving skills.
• Proficiency with technology, including phone systems and call management tools.
• Ability to work in a fast-paced, high-volume environment with precision and care.
• Commitment to punctuality, professionalism, and teamwork.

Responsibilities

• Answer & Direct Calls with Precision
• Capture & Relay Messages Accurately
• Proactively track data to identify & present patterns in need of resolutions
• Provide an Outstanding Experience via Phone & In Person
• Support Communication Flow

Skills

Verbal communication

Active listening

Problem solving

Organization

Teamwork

Tools

Phone systems

Call management tools

Job description

At The Godsey Law Firm , first impressions matter—and you’ll be the one making them. We’re seeking a professional, detail-oriented, and high-energy Receptionist to manage our busy switchboard and front desk operations. In this role, you are more than the person who answers the phone - you are the frontline representative of our firm , ensuring every caller, visitor, and internal team member experiences courtesy, accuracy, and efficiency from the first point of contact.

WHY YOU’LL LOVE WORKING HERE*

• High-Impact Role : You are the first connection to our clients, vendor partners, and colleagues, setting the tone for their entire experience with us
• Values-Driven Culture : We live our ACTED values - Accountability, Client First, Teamwork, Excellence, and Diligence - every single day
• Clear Expectations & Metrics : We measure success by the quality and speed of your service, not just your presence at the desk
• Team Collaboration : You’ll work closely with firm staff to keep communication flowing, effective, and efficient in the best interests of clients and the firm

WHAT YOU WILL DO*

• Answer & Direct Calls with Precision
• Capture & Relay Messages Accurately
• Proactively track data to identify & present patterns in need of resolutions
• Provide an Outstanding Experience via Phone & In Person
• Support Communication Flow

WHO THRIVES HERE*

• Quick, Accurate Communicators: You can handle calls and requests rapidly without sacrificing detail
• Service-Oriented Professionals: You know how to make people feel valued, whether in person or on the phone
• Highly Organized Multi-Taskers: You can handle multiple calls, visitors, and tasks at once without dropping the ball.
• Calm Under Pressure: You remain professional even during high call volume or unexpected situations.
• ACTED in Action: You demonstrate Accountability, Client First, Teamwork, Excellence, and Diligence through your work every day.

WHAT WE ARE LOOKING FOR*

• 1-3+ years of experience in reception, switchboard, or customer service preferred
• Strong verbal communication, active listening, and Problem-Solving Skills
• Proficiency with technology, including phone systems and call management tools
• Ability to work in a fast-paced, high-volume environment with precision and care
• Commitment to punctuality, professionalism, and teamwork

READY TO MAKE A GREAT FIRST IMPRESSION - EVERY TIME?*

If you have the professionalism, speed, and attention to detail to represent our firm at the highest level, we want to hear from you.