Reception & Scheduling Supervisor

ADP; City of Middletown (NY); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Healthcare and Dependent Care FSA

401(k) with company match

Flexible PTO

Zusammenfassung

ImageCare Centers in Middletown, NJ is seeking a receptionist to handle calls from patients, physicians, and staff, schedule tests, and relay messages. The role supports department managers with daily operations and staff coordination.

The ideal candidate has at least two years of receptionist experience in ambulatory care and familiarity with HIPAA. The job includes training new staff, maintaining office supplies, and ensuring accurate patient data and scheduling while upholding professional

Qualifikationen

• Minimum 2 years as a receptionist in ambulatory or acute care.
• Experience in employee management is required.

Aufgaben

• Lead role assisting Department manager with daily operations.
• Assist with supervisory needs as instructed.
• Knowledge of scheduling, registration, patient data, and visit types.
• Answer phones, screen and transfer calls, document messages.
• Monitor and order office supplies.
• Prepare daily statistics reports.
• Resolve patient concerns with service excellence.
• Liaise among leads, staff, and executives.
• Perform general clerical duties (faxing, copying, scheduling).
• Orient and train new reception staff.
• Maintain knowledge and problem-solving skills.
• Alert supervisor to daily activities.
• Ensure staff complete HIPAA training and maintain practices.
• Travel may be needed among ImageCare silos.
• Other duties as needed.

Kenntnisse

Receptionist experience

Employee management

Scheduling software

Tools

Scheduling software

Jobbeschreibung

ImageCare Centers in Middletown, NJ is seeking a receptionist to handle calls from patients, physicians, and staff, schedule tests, and relay messages. The role supports department managers with daily operations and staff coordination.

The ideal candidate has at least two years of receptionist experience in ambulatory care and familiarity with HIPAA. The job includes training new staff, maintaining office supplies, and ensuring accurate patient data and scheduling while upholding professional