Front Desk & Operations Lead

imagecarecenters; Middletown (NJ); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Healthcare FSA

401(k) with company match

Flexible PTO

Job summary

ImageCare Centers in Middletown, NJ is seeking a front desk receptionist to answer calls, schedule tests, take messages, and support the department manager.

The role requires at least 2 years of ambulatory care receptionist experience and experience in supervising staff, with attention to HIPAA compliance.

You will coordinate daily schedules, assist with staff vacations, and help maintain accurate metrics while keeping offices clean and professional.

Qualifications

• Minimum 2 years as a receptionist in ambulatory or acute care.
• Experience in employee management is required.
• Familiarity with HIPAA training and compliance.
• Strong scheduling and multitasking abilities in a clinical setting.
• Excellent communication and customer service skills.

Responsibilities

• Serve as first point of contact for patients, physicians, and staff.
• Schedule patient tests and coordinate with outpatient centers.
• Take messages and relay to physicians and supervisors.
• Support department manager with daily scheduling and staffing.
• Maintain office supplies and daily statistics reports.
• Train new employees and enforce HIPAA practices.

Skills

Receptionist experience

Employee management

HIPAA training

Scheduling

Customer service

Communication skills

Job description

ImageCare Centers in Middletown, NJ is seeking a front desk receptionist to answer calls, schedule tests, take messages, and support the department manager.

The role requires at least 2 years of ambulatory care receptionist experience and experience in supervising staff, with attention to HIPAA compliance.

You will coordinate daily schedules, assist with staff vacations, and help maintain accurate metrics while keeping offices clean and professional.