Reception & Office Support Specialist (Onsite)

Fleet Farm; Appleton (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Fleet Farm is seeking a Receptionist for our Store Support Center in Appleton, WI. You will manage the front desk, greet visitors, answer calls, and support daily office operations to keep the workplace welcoming and efficient.

You will also handle scheduling, mail processing, and general administrative tasks using Microsoft Outlook and other Office apps. The role emphasizes strong communication, reliability, and a professional presence across all levels of the organization.

Qualifications

• Experience in reception, customer service, or admin roles.
• Strong verbal and written communication skills are preferred.
• Professional presence and ability to interact with visitors and associates at all levels.

Responsibilities

• Serve as the first point of contact for visitors, vendors, candidates, and associates entering our Store Support Center.
• Greet guests and direct them to the appropriate individuals or departments.
• Answer incoming calls and respond to general inquiries.
• Coordinate visitor arrivals and notify associates for meetings or interviews.
• Maintain a clean, organized reception area and ensure front desk coverage.
• Schedule and coordinate conference room reservations and vendor meetings.
• Assist with general office correspondence, recordkeeping, and administrative duties.
• Utilize Microsoft Outlook and other Office apps to support daily operations.
• Provide administrative assistance including invoicing and special projects.
• Support office events and daily operational needs as assigned.
• Sort, organize, and distribute mail and packages; prepare outgoing mail and shipments.

Skills

Reception experience

Customer service

Office administration

Hospitality

Communication skills

Professional presence

Attention to detail

Independent worker

Team player

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

Fleet Farm is seeking a Receptionist for our Store Support Center in Appleton, WI. You will manage the front desk, greet visitors, answer calls, and support daily office operations to keep the workplace welcoming and efficient.

You will also handle scheduling, mail processing, and general administrative tasks using Microsoft Outlook and other Office apps. The role emphasizes strong communication, reliability, and a professional presence across all levels of the organization.