Customer Service Cashier & Checkout Specialist

Fleet Farm; Green Bay (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Fleet Farm in Green Bay, WI, is seeking a friendly Customer Service Team Member to provide a quick, courteous checkout experience and handle exchanges, returns, and complaints. You will help and guide customers through transactions, ensuring accuracy and a positive shopping environment.

Responsibilities include assisting with pricing, restocking, answering questions, and promoting loyalty programs, while maintaining knowledge of store layout and policies.

Qualifications

• Strong customer service skills and a friendly attitude.
• Flexibility to work days, nights, weekends, and holidays.
• Basic math and cash handling knowledge.

Responsibilities

• Provide quick, efficient check-out using cash register and scanner.
• Handle exchanges, returns, and complaints effectively.
• Assist with transactions and resolve cash register issues.
• Greet customers with a smile and create a positive interaction.
• Be outgoing and enjoy working with people.
• Process monetary transactions (cash, checks, gift cards, cards).
• Offer Extended Protection Policy when appropriate.
• Communicate with Manager on Duty about stock and checkout issues.
• Remain knowledgeable about store and assist customer questions.
• Restock items and keep area presentable.
• Deliver outstanding shopping experience.
• Promote Fleet Farm loyalty program and credit card.

Skills

Customer service

Friendly demeanor

Effective communication

Cash handling

Education

High School Diploma or GED

Tools

Cash register

Scanner

POS system

Job description

Fleet Farm in Green Bay, WI, is seeking a friendly Customer Service Team Member to provide a quick, courteous checkout experience and handle exchanges, returns, and complaints. You will help and guide customers through transactions, ensuring accuracy and a positive shopping environment.

Responsibilities include assisting with pricing, restocking, answering questions, and promoting loyalty programs, while maintaining knowledge of store layout and policies.