Receptionist

Fleet Farm; Appleton (WI); On-site; USD 22,000 - 30,000; Full time

Job summary

Fleet Farm is seeking a Receptionist for our Store Support Center in Appleton, WI. You will manage the front desk, greet visitors, answer calls, and support daily office operations to keep the workplace welcoming and efficient.

You will also handle scheduling, mail processing, and general administrative tasks using Microsoft Outlook and other Office apps. The role emphasizes strong communication, reliability, and a professional presence across all levels of the organization.

Qualifications

• Experience in reception, customer service, or admin roles.
• Strong verbal and written communication skills are preferred.
• Professional presence and ability to interact with visitors and associates at all levels.

Responsibilities

• Serve as the first point of contact for visitors, vendors, candidates, and associates entering our Store Support Center.
• Greet guests and direct them to the appropriate individuals or departments.
• Answer incoming calls and respond to general inquiries.
• Coordinate visitor arrivals and notify associates for meetings or interviews.
• Maintain a clean, organized reception area and ensure front desk coverage.
• Schedule and coordinate conference room reservations and vendor meetings.
• Assist with general office correspondence, recordkeeping, and administrative duties.
• Utilize Microsoft Outlook and other Office apps to support daily operations.
• Provide administrative assistance including invoicing and special projects.
• Support office events and daily operational needs as assigned.
• Sort, organize, and distribute mail and packages; prepare outgoing mail and shipments.

Skills

Reception experience

Customer service

Office administration

Hospitality

Communication skills

Professional presence

Attention to detail

Independent worker

Team player

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

What You'll Do

As a Receptionist at Fleet Farm's Store Support Center, you'll play an important role in creating a welcoming, professional, and organized environment for our associates, vendors, and visitors. From managing the front desk to supporting daily office operations, you'll help ensure everything runs smoothly.

Front Desk & Guest Experience

• Serve as the first point of contact for visitors, vendors, candidates, and associates entering our Store Support Center.


• Greet guests with a friendly, professional demeanor and direct them to the appropriate individuals or departments.


• Answer incoming telephone calls, respond to general inquiries, and direct calls as needed.


• Coordinate visitor arrivals and notify associates when guests have arrived for meetings or interviews.


• Maintain a clean, organized, and welcoming reception area.


• Help ensure consistent front desk coverage throughout the business day.

Administrative & Office Support

• Schedule and coordinate conference room reservations, including vendor meetings.


• Manage reservations and scheduling for company pool vehicles.


• Assist with general office correspondence, recordkeeping, filing, and other administrative responsibilities.


• Utilize Microsoft Outlook and other Microsoft Office applications to support daily operations.


• Provide administrative assistance to various departments, including basic invoicing, documentation, and special projects.


• Assist with office events, company activities, and other operational needs as assigned.

Mailroom & Operational Support

• Sort, organize, and distribute incoming mail and packages.


• Prepare outgoing mail, packages, and shipments for scheduled pickups.


• Coordinate timely processing of outgoing correspondence and deliveries.


• Collaborate with other team members to balance reception responsibilities and mailroom operations.


• Provide additional administrative and operational support as business needs arise.

What We're Looking For

We're looking for someone who genuinely enjoys working with people and understands the importance of making a great first impression. The ideal candidate brings a positive attitude, strong communication skills, and a willingness to jump in wherever help is needed.

Qualifications & Skills

• Previous experience in reception, customer service, office administration, hospitality, or a related role preferred.


• Friendly, approachable, and enthusiastic demeanor with a passion for providing excellent customer service.


• Strong verbal and written communication skills.


• Professional presence and ability to interact confidently with visitors, vendors, and associates at all levels of the organization.


• Excellent organizational skills with the ability to prioritize tasks and manage multiple responsibilities.


• Basic proficiency with Microsoft Outlook, Word, Excel, and other common office applications.


• Strong attention to detail and ability to maintain accurate records.


• Dependable, punctual, and committed to maintaining consistent front desk coverage.


• Flexible, adaptable, and willing to assist with a variety of administrative and operational tasks.


• Ability to work independently while contributing to a collaborative team environment.

Schedule & Work Environment

• This is an onsite position at Fleet Farm's Store Support Center in Appleton, Wisconsin.


• Standard front desk operating hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.


• Full-time and part-time scheduling opportunities are being considered.


• Part-time schedules may include overlapping shifts to support lunch coverage, mailroom operations, and daily business needs.


• Flexibility to assist with coverage during scheduled absences or other operational needs is valued.

Why Fleet Farm?

At Fleet Farm, we believe great customer service starts with great people. As our Receptionist, you'll have the opportunity to build relationships throughout the organization, support a variety of departments, and make a meaningful impact on the daily experience of our associates and visitors.

Equal Employment Opportunity Statement

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law.

Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.