Reception & Office Operations Specialist

QPS Holdings, LLC; Newark (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Park-like setting

401(k) matching

Life/AD&D insurance

Disability insurance

Job summary

QPS, LLC in Newark, Delaware, is seeking an entry-level Associate I, Reception to be the first point of contact for visitors, employees, vendors, and callers to our Bioanalytical department.

This on-site role provides professional front-desk coverage while supporting day‑to‑day office operations, building access and security procedures, mail and deliveries, office supplies, and general administrative needs.

Qualifications

• High school diploma or equivalent required.
• Prior reception/front desk/customer service experience preferred.
• Strong communication and organizational skills required.
• Ability to manage multiple tasks and remain calm under pressure.
• Familiarity with security procedures and visitor management is a plus.

Responsibilities

• Greet and assist visitors, employees, vendors, and callers in a professional and courteous manner.
• Answer, screen, and route incoming calls and inquiries.
• Maintain a clean, organized, and professional reception area.
• Support visitor check-in, badge management, building access, and security procedures.
• Receive and distribute mail, packages, and deliveries; prepare outgoing shipments as needed.
• Monitor office supplies and place approved orders.
• Provide general administrative support, including filing, scanning, copying, and scheduling assistance.
• Assist with meetings, catering, vendors, and facilities coordination as assigned.

Skills

Customer service

Communication

Multitasking

Microsoft Office

Security procedures

Education

High school diploma

Tools

Microsoft Office

Phone systems

Job description

QPS, LLC in Newark, Delaware, is seeking an entry-level Associate I, Reception to be the first point of contact for visitors, employees, vendors, and callers to our Bioanalytical department.

This on-site role provides professional front-desk coverage while supporting day‑to‑day office operations, building access and security procedures, mail and deliveries, office supplies, and general administrative needs.