Reception & Guest Experience Coordinator

HKS, Inc; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

HKS, Ltd in Dallas is seeking a friendly, detail-oriented receptionist to welcome visitors and support employees with general administrative tasks. You will handle phones with energy, direct calls, greet guests, and help maintain a professional lobby environment.

The role involves coordinating meetings and travel, updating the office directory, assisting with scheduling and basic desktop publishing for correspondence and presentations, and providing dependable administrative support to the team.

Qualifications

• High school education; college level preferred.
• Typically 1+ years of related experience.
• Experience in MS Office Suite including Outlook, Word, Excel, PowerPoint and Teams.
• Experience in switchboard/reception work.
• Ability to communicate clearly and professionally in writing and speaking.
• Ability to proactively problem solve and collaborate on solutions.
• Ability to work in team environment and multi-task effectively.

Responsibilities

• Receives and accurately directs incoming phone calls with energy and professionalism
• Ensures phone calls are redirected accordingly
• Greets and directs clients and other visitors in a courteous and timely manner
• May update and distribute office phone directory as needed
• Maintains the appearance and atmosphere of the lobby in a neat, professional and attractive manner at all times
• May sort mail deliveries and other administrative tasks in support of office operations
• May assist in scheduling and organizing activities such as meetings, travel, conferences and interviews
• May assist in desktop publishing activities for correspondence and presentations
• May maintain parking records and collection of parking cards as needed
• Directs couriers and deliveries
• Provides administrative support as directed

Skills

Phone etiquette

MS Office Suite

Switchboard experience

Communication

Team collaboration

Multi-tasking

Education

High school diploma

Tools

Outlook

Excel

PowerPoint

Teams

Job description

HKS, Ltd in Dallas is seeking a friendly, detail-oriented receptionist to welcome visitors and support employees with general administrative tasks. You will handle phones with energy, direct calls, greet guests, and help maintain a professional lobby environment.

The role involves coordinating meetings and travel, updating the office directory, assisting with scheduling and basic desktop publishing for correspondence and presentations, and providing dependable administrative support to the team.