Reception/Cashier

Safford Kia; Fredericksburg (VA); On-site; USD 19,286 - 20,664; Part time

Job summary

A local car dealership in Fredericksburg, VA is seeking a part-time customer service representative to work every weekend. The role requires answering phones, directing calls, and handling customer payments. Candidates should possess an outgoing personality, professional appearance, and good communication skills. You must be at least 18 years old and able to commute reliably. This position offers pay between $14-$15 per hour, with potential additional hours during the week depending on availability.

Qualifications

• Must be 18 years old or older to qualify for this position.

Responsibilities

• Answer phones and direct consumers to the proper department.
• Communicate with callers in a friendly and efficient manner.
• Receive cash, checks, and credit card payments and record them.
• Make change accurately and issue receipts to customers.
• Handle customer complaints diplomatically.
• Assist managers with various clerical duties.
• Be friendly and professional when working with customers and employees.
• Familiarize yourself with department structures for assisting customers.

Skills

Outgoing personality

Ability to communicate customers' interests

Professional personal appearance

Clean driving record

Job description

Job Details

Job Location: Fredericksburg, VA 22408

Hours & Pay

Part-Time Position: Every weekend roughly 16 hours per week (Saturdays 8am-6pm & Sundays 11am-5pm). Open availability for possible additional hours during the week. Some holidays required.
Salary: $14-$15 per hour.

Responsibilities

• Answer phones and direct consumers to the proper department and follow up in a timely manner. Use the paging system to page departments and individuals.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold.
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Qualifications

• Outgoing personality.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.
• Professional personal appearance.
• Clean driving record.
• Must be 18 years old or older to qualify for this position.

Location & Application

Work Location: In person. Ability to commute to Fredericksburg, VA 22408. For relocation, requires reliable commute before starting work.