Reception Assistant

Centro Escolar University; Albuquerque (NM); On-site; USD 15,000 - 21,000; Full time

Job summary

Centro Escolar University is seeking a courteous receptionist to greet visitors and handle inquiries in a professional manner. You will manage calls, emails, and in-person questions, assist students, faculty, and staff, and keep the reception area orderly.

The role requires basic computer skills and strong communication, teamwork, and reliability. The position includes scheduling, mail distribution, data entry, and event support while upholding confidentiality and university policies.

Qualifications

• Experience in customer service, reception, or office settings.
• Familiarity with printers, copiers, and scanners.
• Familiarity with university systems and resources.
• Strong verbal and written communication skills.
• Professional and courteous demeanor.
• Ability to work with diverse populations.
• Basic computer proficiency with Microsoft Office and Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.

Responsibilities

• Greet visitors and provide professional, courteous customer service.
• Answer and direct incoming calls, emails, and inquiries.
• Assist students, faculty, staff, and visitors with questions and referrals.
• Maintain the reception area in a clean, organized, and welcoming manner.
• Schedule appointments and reserve meeting spaces and parking as needed.
• Monitor and distribute mail, packages, and deliveries.
• Assist with data entry, filing, scanning, copying, and document prep.
• Support office events, workshops, and special projects.
• Maintain confidentiality per university policies.
• Perform other administrative duties as assigned.

Skills

Customer service

Office equipment

Microsoft Office

Google Workspace

Communication

Teamwork

Attention to detail

Punctuality

Tools

Printers

Copiers

Scanners

Job description

Your Role

Here’s what you will be doing:

• Greet visitors and provide professional, courteous customer service.
• Answer and direct incoming phone calls, emails, and in-person inquiries.
• Assist students, faculty, staff, and visitors with basic questions and referrals to appropriate resources.
• Maintain the reception area in a clean, organized, and welcoming manner.
• Schedule appointments and reserve meeting spaces and parking spaces as needed.
• Monitor and distribute incoming mail, packages, and office deliveries.
• Assist with data entry, filing, scanning, copying, and document preparation.
• Support office events, workshops, and special projects.
• Maintain confidentiality of sensitive information in accordance with university policies.
• Perform other administrative duties as assigned.

About You

The company is looking for:

• Previous customer service, reception, or office experience.
• Experience using office equipment such as printers, copiers, and scanners.
• Familiarity with university systems and resources.
• Strong verbal and written communication skills.
• Professional and courteous demeanor.
• Ability to interact effectively with diverse populations.
• Basic computer proficiency, including Microsoft Office and Google Workspace applications.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.

Compensation & Benefits

• Pay rate of $13.00 hourly.