Reception & Administrative Support Specialist

John H Carter Company / ControlWorx; West Monroe (LA); On-site; USD 32,000 - 44,000; Full time

Job summary

John H Carter Company / ControlWorx is seeking an Administrative Support professional in West Monroe, Louisiana. The role focuses on handling incoming calls, greeting visitors, and directing inquiries to the right teams.

Flexibility, attention to detail, and a proactive, team-oriented mindset are essential. Responsibilities include scheduling, mail handling, meeting facilitation, and coordinating office supplies, with emphasis on accuracy and timely communication.

Qualifications

• This job is demanding in terms of knowledge, skills, commitment and qualifications.
• Urgency and pressure for prompt, accurate results are routine.
• Multi-tasking and the ability to handle interruptions is expected.
• Regular and predictable attendance is essential for this position.

Responsibilities

• Answer incoming calls with a polite and positive attitude as quickly as possible.
• Be familiar with all product lines the company represents to ensure calls are sent to the appropriate person/group.
• Be familiar with all personnel to ensure calls are transferred in a timely manner.
• Greet all visitors and escort them to their proper destination.
• Handle in and out status (vacation, sick, etc.) for employees.
• Schedule conference rooms when requested.
• Meeting Facilitation – Order food, set out drinks, utensils, plates, napkins, clean up afterwards.
• Office Supplies – Order supplies, keep supply closet stocked.
• Sort incoming mail and prepare outgoing mail/interoffice mail.
• Distribute RFQ’s and/or PO’s to inside sales teams.
• Other clerical duties may be assigned by management.

Skills

Enthusiastic

Team Player

Detail Oriented

Dedicated

Motivations

Self-Starter

Goal Completion

Flexibility

Ability to Make an Impact

Education

High School or better

Community College/Vo-Tech or better

2+ years General Clerical/Administrative Assistant

Job description

John H Carter Company / ControlWorx is seeking an Administrative Support professional in West Monroe, Louisiana. The role focuses on handling incoming calls, greeting visitors, and directing inquiries to the right teams.

Flexibility, attention to detail, and a proactive, team-oriented mindset are essential. Responsibilities include scheduling, mail handling, meeting facilitation, and coordinating office supplies, with emphasis on accuracy and timely communication.