Front Desk & Visitor Experience Coordinator

John H. Carter Company, Inc.; Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

John H. Carter Company is seeking an Administrative Support professional to manage incoming calls and support the building's customer experience. You will greet visitors, route inquiries, and assist with clerical tasks to support daily operations.

Requirements include High School or equivalent and strong proficiency with Microsoft Office applications. The role requires reliable attendance and coordination of meeting spaces and internal communications.

Qualifications

• High School or Equivalent is required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) is expected.

Responsibilities

• Answer incoming calls with a polite and positive attitude as quickly as possible.
• Be familiar with all product lines the company represents to ensure calls are sent to the appropriate person/group.
• Be familiar with all personnel to ensure calls are transferred in a timely manner.
• Greet all visitors and escort them (when necessary) to their proper destination.
• Handle in and out status (vacation, sick, etc.) for employees.
• Schedule conference rooms when requested.
• Meeting Facilitation – Order food, set out drinks, utensils, plates, napkins, clean up afterwards.
• General Email Facilitator – Distribute RFQ’s and/or PO’s to inside sales teams.
• Other clerical duties may be assigned by their manager.
• Regular and predictable attendance is essential for this position.

Education

High School or Equivalent

Tools

Microsoft Office Suite

Job description

John H. Carter Company is seeking an Administrative Support professional to manage incoming calls and support the building's customer experience. You will greet visitors, route inquiries, and assist with clerical tasks to support daily operations.

Requirements include High School or equivalent and strong proficiency with Microsoft Office applications. The role requires reliable attendance and coordination of meeting spaces and internal communications.