Reception/Administrative Assistant (Immigrant Connection)

The Childrens Ark; Plano (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Immigrant Connection at Sent Church is seeking a bilingual Spanish-speaking intake specialist to join our immigration legal services team. No legal background is required, as comprehensive training will be provided.

The role focuses on welcoming clients, handling intake procedures, and providing administrative support. The position is part-time and hourly, with a target of 20–28 hours per week, typically Monday to Thursday from 10 am–5 pm, with some flexibility.

Qualifications

• Bilingual Spanish required.
• Strong typing and data entry skills.
• Excellent verbal, non-verbal and written communication.

Responsibilities

• Greet and welcome clients at reception.
• Schedule appointments and answer general questions.
• Complete intake process for clients and gather required information.
• Receive and receipt fees.
• Enter client data into the system for form completion.
• Maintain client profiles and filing of notices.
• Prepare mailings and standard letters for staff.

Skills

Bilingual Spanish

Typing

Communication

Interpersonal skills

Education

High School Diploma

2 years college preferred

Tools

Office software

Job description

Summary Of Position
Immigrant Connection at Sent Church is seeking a new bilingual Spanish member to join our immigration legal services team. No legal background is necessary; comprehensive training will be provided.

Classification:

Part-Time Hourly

Direct Report to:

Site Director

Direct Report from:

None

Summary Of Position

Immigrant Connection at Sent Church is seeking a new bilingual Spanish member to join our immigration legal services team. No legal background is necessary; comprehensive training will be provided.

The Intake Specialist/Administrative Assistant will complete welcome reception for the office and administrative support to Site Director and legal providers by performing a variety of general reception and administrative functions.

Part-time, hourly position with a target of 20-28 hours per week as follows: Monday, (possible Tuesday) Wednesday, Thursday from 10 am-5 pm (with some flexibility on ending time, if needed). Candidates should be detail-oriented, highly organized, trustworthy, with strong interpersonal and communication skills.

Core Responsibilities

• Answer office phone/doorbell – the first face/ voice of “welcome” to the office.
• Schedule appointments for clients, answer general questions about hours, etc.
• Welcome clients and complete intake process.
• Receive and receipt fees.
• Enter client information in office software portal in preparation for form completion.
• Enter notices and other data into client profiles, manage filing of notices.
• Make certain standard phone/text/email responses to clients as directed by legal staff.
• Prepare mailings.
• Prepare standard inactive/closing letters for legal staff.

Other Staff Responsibilities

• Fulfill any assignments that may arise to assist in the fulfillment of the IC office mission.
• Be actively involved in a Christian church and some form of an adult small group and/or discipleship group.

Position Requirements

• Education – High School Diploma required; 2 years college preferred.
• Bilingual Spanish – required.
• Typing skills.
• Familiarity with variety of computer programs.
• Easily pick up new processes.
• Interacts effectively with a variety of people and accents, friendly.
• Able to process confidential information in an appropriate manner.
• Excellent communication skills – verbal, non-verbal and written.
• Ability to prioritize, focus on key objectives and multitask.
• Detail-oriented, showing initiative and effective follow-through with assignments.
• Embody Ministry Practices and Statement of Ethics (see Handbook).
• Passionately seek to fulfill the vision and values of Sent Church (see Handbook).
• Faithfully model Membership commitments of The Wesleyan Church (see Handbook).