Reception & Admin Coordinator — Customer-Focused, Multitasker

Eastern Surfaces; Allentown (Lehigh County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Growth opportunities

Full-time position

Supportive team

Job summary

Eastern Surfaces is seeking a friendly Reception Coordinator to welcome customers, manage front desk operations, and support multiple departments. You will handle calls, messages, and basic transactions while maintaining an organized showroom and reception area.

The role requires strong communication, multitasking, and attention to detail. This full-time position offers a competitive starting wage and opportunities for growth within a collaborative team.

Qualifications

• Previous customer service or administrative experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy.
• Professional demeanor and positive attitude.
• Ability to work independently and as part of a team.

Responsibilities

• Greet and assist customers in person, ensuring a welcoming and professional experience.
• Answer and route incoming calls efficiently and courteously.
• Take accurate messages and communicate information promptly.
• Coordinate with sales, shop, and installation teams to support customer needs.
• Process customer payments and assist with basic transactions.
• Maintain a clean, organized reception and showroom area.
• Track showroom traffic and assist with reporting.
• Manage office supplies and front desk inventory.
• Prepare and distribute daily mail.
• Respond to general inquiries via phone and email.
• Support staff and assist with additional administrative tasks as needed.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Teamwork

Professional demeanor

Tools

Microsoft Office

Job description

Eastern Surfaces is seeking a friendly Reception Coordinator to welcome customers, manage front desk operations, and support multiple departments. You will handle calls, messages, and basic transactions while maintaining an organized showroom and reception area.

The role requires strong communication, multitasking, and attention to detail. This full-time position offers a competitive starting wage and opportunities for growth within a collaborative team.