Reception & Admin Assistant – Collision Center

US Lawns; Roanoke (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Southern Wellness: A Free HealthCare0

Medical GAP Insurance

Dental

401(k) Retirement Plan - John Hancock

Short Term Disability (Voluntary)

Long Term Disability (Voluntary)

Accident Solution Plan (Voluntary)

Life Insurance (Voluntary)

Cancer Protection Insurance (Voluntary

MASA Medical Transport Solutions (Vol)

Direct Deposit

Job summary

Southern Team Collision Center in Roanoke, VA is seeking a friendly, dependable Receptionist / Administrative Assistant to join our fast-paced team and ensure a positive experience for customers.

You will answer calls, greet clients, schedule estimates and repairs, manage paperwork, and maintain accurate records, while collaborating with technicians and front-desk staff to keep the workflow moving smoothly.

Qualifications

• Friendly, professional personality.
• Strong communication and documentation skills.
• Organized and able to multitask in a fast-paced environment.
• Patient and able to handle stressed customers.

Responsibilities

• Answer incoming phone calls and assist customers with questions.
• Greet and check in customers for estimates and repair appointments.
• Schedule estimate appointments and repair drop-offs.
• Prepare and print repair job packets and related paperwork.
• Collect customer payments when repairs are completed.
• Maintain accurate documentation and customer information.
• Work closely with the collision center team to keep things moving efficiently.
• Help with general administrative duties as needed.

Skills

Friendly, professional personality

Strong communication

Documentation skills

Organized multitasking

Team player & dependable

Job description

Southern Team Collision Center in Roanoke, VA is seeking a friendly, dependable Receptionist / Administrative Assistant to join our fast-paced team and ensure a positive experience for customers.

You will answer calls, greet clients, schedule estimates and repairs, manage paperwork, and maintain accurate records, while collaborating with technicians and front-desk staff to keep the workflow moving smoothly.