Recepcionista Front Desk — Horario Flexible y Desarrollo

United Defense Tactical - Sarasota; Sarasota (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k

401k matching

Competitive salary

Employee discounts

Advancement opportunities

Training & development

Flexible scheduling

Skill Development

Networking

Sense of community

Job summary

United Defense Tactical is seeking a friendly Front Desk Associate to greet customers in person, by phone, or email, and to assist with their needs. The role requires strong communication and multitasking in a fast-paced environment.

The ideal candidate has 1–2 years of customer service or receptionist experience and excels at organization, data entry, and coordination with other departments to ensure exceptional service.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or receptionist experience preferred.
• Excellent communication and interpersonal skills, with ability to multitask.

Responsibilities

• Greet and welcome customers and direct them to the appropriate department or person.
• Answer and manage phone calls and emails professionally.
• Maintain the front desk area: organized, clean, and stocked.
• Process inquiries, complaints, and requests and escalate as needed.
• Check-in/out customers and ensure reservations and billing accuracy.
• Update customer records in the database.
• Coordinate with other departments to meet customer needs.
• Perform general administrative tasks ( photocopying, scanning, filing ).
• Adhere to company policies and maintain professionalism at all times.

Skills

Customer service

Receptionist experience

Excellent communication

Multitasking

Data entry accuracy

Teamwork

Independence

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Job description

United Defense Tactical is seeking a friendly Front Desk Associate to greet customers in person, by phone, or email, and to assist with their needs. The role requires strong communication and multitasking in a fast-paced environment.

The ideal candidate has 1–2 years of customer service or receptionist experience and excels at organization, data entry, and coordination with other departments to ensure exceptional service.