Receiving Inventory & Shipping Coordinator

Ita-Group-Inc; West Des Moines (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

ITA Group in Des Moines/West Des Moines is seeking a Receiving Inventory & Shipping Coordinator to manage outbound shipments and mail distribution, ensuring efficient processing and regulatory compliance.

The role requires 3+ years of customer service and 2–3 years in shipping logistics, plus strong MS Office skills and physical ability to lift up to 50 pounds. Join a collaborative, employee-owned team focused on excellence.

Qualifications

• Three years of customer service experience in a service-related industry.
• Two to three years of experience in logistics of shipping.
• Proficiency with MS Windows and MS Office (Word, Excel, PowerPoint).
• Experience with mail machines, UPS computer, and Federal Express software.
• Strong organizational, time management, and interpersonal skills.
• Ability to lift up to 50 pounds occasionally.
• Customer-focused with ability to meet deadlines.
• Ability to work to complete projects and meet deadlines.

Responsibilities

• Assist in the transportation cycle of outbound and third-party shipments.
• Distribute internal and external mail, including courier services.
• Ensure supplies, stock, materials, and packages are processed efficiently.
• Adhere to shipping and distribution laws and regulations.
• Coordinate resupply of office materials and support Team Member Experience.

Skills

Customer service

Logistics

MS Office

Interpersonal skills

Time management

Problem solving

Tools

UPS software

FedEx software

MS Windows

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receiving Inventory & Shipping Coordinator

Full Time Administrative Office - Des Moines, IA West Des Moines, IA, US

2 days ago Requisition ID: 1957

POSITION DESCRIPTION

The Receiving, Inventory and Shipping Coordinator assists in the transportation cycle of outbound and third-party shipments and distributes internal and external mail, UPS, Federal Express courier and LTL shipments. The RSC is responsible for ensuring supplies, stock, materials, packages, and/or products are processed through the various delivery services efficiently and safely. This position assists in ensuring that the organization adheres to all shipping and distribution laws and regulations. Helps coordinate the resupply of office materials for the company and is a support to our Team Member Experience team.

POSITION REQUIREMENTS

• Three years customer service experience in a service-related industry.
• Two to three years of experience in logistics of shipping.
• Strong Computer skills including with MS Windows, MS Office (Word, Excel, and PowerPoint).
• Strong working knowledge of mail machines, UPS computer and Federal Express software.
• Strong organizational and time management skills.
• Strong interpersonal skills, ability to interact with others in a team situation.
• Ability to analyze, problem solve and recognize process improvement opportunities.
• Ability to do occasional heavy lifting up to 50 pounds.
• Ability to understand both internal and external client needs and how these needs relate to overall customer satisfaction.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.

ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.

ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.