Elevated Teller: Cash Handling & Customer Service

City Bank; Lubbock (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

City Bank is seeking a Front Line Teller to handle lobby and drive-thru service transactions with accuracy and professionalism. The role emphasizes courteous customer interaction, adherence to policies, and secure cash handling as part of daily responsibilities.

The teller will process deposits and withdrawals, balance cash drawers, and assist customers with account inquiries while maintaining security and efficiency across all teller duties.

Qualifications

• Cash handling experience is preferred.
• Strong customer service and communication skills required.
• Attention to detail and accuracy in transactions.
• Knowledge of bank products and services is beneficial.
• Ability to balance cash drawer daily and follow procedures.

Responsibilities

• Represent the bank courteously and provide prompt, efficient service.
• Prepare teller window and maintain security of cash and drawers.
• Process deposits, withdrawals, checks, and loan payments according to policies.
• Handle foreign currency exchanges and monetary instruments as required.
• Balance teller window daily and report discrepancies.
• Assist during opening/closing duties and night depository tasks.
• Respond to customer inquiries and provide copies of statements.

Skills

Cash handling

Customer service

Attention to detail

Communication

Security awareness

Bank product knowledge

Teller transactions

Tools

Teller system

Monetary Instrument Log

Teller Capture

Job description

City Bank is seeking a Front Line Teller to handle lobby and drive-thru service transactions with accuracy and professionalism. The role emphasizes courteous customer interaction, adherence to policies, and secure cash handling as part of daily responsibilities.

The teller will process deposits and withdrawals, balance cash drawers, and assist customers with account inquiries while maintaining security and efficiency across all teller duties.