Recall Coordinator

Community Health Center Of Lubbock; Lubbock (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Company Paid Life Insurance

403(b) Retirement Plan

403(b) Retirement Plan Contribution

Company Paid Short and Long-Term DI

AD&D Insurance

Paid Time Off Bank

Holiday Pay

Extended Medical Leave

Bereavement Leave

Employee Assistance Program

Job summary

Community Health Center of Lubbock, Inc. is seeking a Recall Coordinator to support EPSDT, Dental, First Dental Home, and Annual Wellness visits at our Main Clinic in Lubbock.

The role involves producing age-based reports, coordinating mailouts, and scheduling visits for eligible clients while maintaining detailed records and assisting the Medicaid approval process. A cheerful, patient demeanor is essential for front-desk interactions.

Qualifications

• Education: High School diploma or GED equivalent; two semesters of college or vocational training preferred.
• Experience: Minimum two years in a clerical position; post high school education may substitute.
• Language: English; bilingual English/Spanish preferred.
• Travel: Occasional; valid Texas driver's license and current auto insurance; reliable transportation.

Responsibilities

• Run reports by age-specific criteria for EPSDT, Dental, First Dental Home and Annual Wellness visits.
• Organize and coordinate mailouts of EPSDT, Dental, First Dental Home, and Annual Wellness visits.
• Schedule EPSDT, Dental, First Dental Home, and Annual Wellness visits for clients.
• Maintain detailed records and client information; assist in Medicaid approval process.
• Greet clients with a cheerful, friendly, and polite demeanor.

Skills

English

Spanish (Bilingual)

Education

High School diploma or GED

Two semesters college or vocational training

Job description

Job Details

Job Location: Main Clinic - Lubbock, TX 79401, Position Type: Full Time, Education Level: High School, Job Shift: Day, Job Category: Admin - Clerical

The Recall Coordinator works to facilitate Early and Periodic Screening, Diagnostic, and Treatment (EPSDT), Dental, First Dental Home, and Annual Wellness visits based on required, periodicity, health checks and vaccination schedules. Other duties include responsibilities of running reports by age-specific criteria, organizing and coordinating mailouts of EPSDT, Dental, First Dental Home, and Annual Wellness visits that are available for clients, and scheduling EPSDT, Dental, First Dental Home, and Annual Wellness visits for clients. This position must maintain detailed records and tracking of client information and assist in the Medicaid approval process. Duties also include greeting clients using a cheerful, friendly, and polite demeanor at all times.

Qualifications

Education: High School diploma or GED equivalent. Preferred two semesters of college or four semesters of vocational training.

Licensure: N/A

Experience: Minimum two years work experience in a clerical position. Post high school education may be substituted for this requirement.

Expertise: N/A

Language: English; bilingual (English/Spanish) preferred

Travel: Occasionally; valid Texas drivers license and current auto insurance required; must have reliable and safe transportation

Hours of Work: 8am-5pm M-F with some weekend/evening work.

Benefits

Our full-time staff enjoy a competitive compensation package, which includes the following benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Company Paid Life Insurance
• 403(b) Retirement Plan
• 403(b) Retirement Plan Contribution
• Company Paid Short and Long-Term Disability Insurance
• Company Paid Accidental Death and Dismemberment (AD&D) Insurance
• Paid Time Off Bank
• Holiday Pay
• Extended Medical Leave
• Bereavement Leave
• Employee Assistance Program and Emotional Health Support Line
• Workers’ Compensation Insurance
• Professional Liability Insurance
• Legal Insurance
• Gym Membership Discount
• Incentive Pay

Company Mission

CHCL's mission is to provide quality primary and preventative health care services to those in need.

Equal Opportunity Employer

CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.