Recall Coordinator

Community Health Center of Lubbock; Idalou (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Paid Time Off

Job summary

Community Health Center of Lubbock, Inc. seeks a Recall Coordinator to manage EPSDT, Dental, First Dental Home and Annual Wellness visit scheduling in a busy clinic setting.

You will run age-based reports, organize outreach mailouts, and ensure timely appointments for clients while maintaining accurate records for Medicaid approval. The role requires a high school diploma or GED, at least two years of clerical experience, and a willingness to obtain bilingual skills (English/Spanish preferred).

Qualifications

• High School diploma or GED required.
• Minimum two years clerical experience.
• Post high school education may substitute for experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Facilitate EPSDT, Dental, First Dental Home, and Annual Wellness visits based on required schedules.
• Run reports by age-specific criteria and organize mailouts of visits.
• Schedule visits for clients and maintain detailed records for Medicaid approval.
• Greet clients cheerfully and maintain a welcoming, professional demeanor.

Skills

Clerical experience

Record keeping

Customer service

Bilingual English/Spanish

Education

HS Diploma or GED

College or vocational training preferred

Job description

The Recall Coordinator works to facilitate Early and Periodic Screening, Diagnostic, and Treatment (EPSDT), Dental, First Dental Home, and Annual Wellness visits based on required, periodicity, health checks and vaccination schedules. Other duties include responsibilities of running reports by age-specific criteria, organizing and coordinating mailouts of EPSDT, Dental, First Dental Home, and Annual Wellness visits that are available for clients, and scheduling EPSDT, Dental, First Dental Home, and Annual Wellness visits for clients. This position must maintain detailed records and tracking of client information and assist in the Medicaid approval process. Duties also include greeting clients using a cheerful, friendly, and polite demeanor at all times.Education: High School diploma or GED equivalent. Preferred two semesters of college or four semesters of vocational training.Licensure: N/AExperience: Minimum two years work experience in a clerical position. Post high school education may be substituted for this requirement.Expertise: N/ALanguage: English; bilingual (English/Spanish) preferredTravel: Occasionally; valid Texas drivers license and current auto insurance required; must have reliable and safe transportationHours of Work: 8am-5pm M-F with some weekend/evening work.BENEFITSOur full-time staff enjoy a competitive compensation package, which includes the following benefits:Health InsuranceDental InsuranceVision InsuranceHealth Savings AccountCompany Paid Life Insurance403(b) Retirement Plan403(b) Retirement Plan ContributionCompany Paid Short and Long-Term Disability InsuranceCompany Paid Accidental Death and Dismemberment (AD&D) InsurancePaid Time Off BankHoliday PayExtended Medical LeaveBereavement LeaveEmployee Assistance Program and Emotional Health Support LineWorkers’ Compensation InsuranceProfessional Liability InsuranceLegal InsuranceGym Membership DiscountIncentive PayCHCL's mission is to provide quality primary and preventative health care services to those in need. If you are aligned with CHCL's mission and love working in a fast-paced clinic setting, please apply today.CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.