Financial Screener

Community Health Center Of Lubbock; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Company Paid Life Insurance

403(b) Retirement Plan

403(b) Retirement Plan Contribution

Company Paid Short and Long-Term DI\S

Paid Time Off Bank

Holiday Pay

Extended Medical Leave

Bereavement Leave

Employee Assistance Program and Empt.

Workers’ Compensation Insurance

Professional Liability Insurance

Legal Insurance

Gym Membership Discount

Incentive Pay

Job summary

Community Health Center Of Lubbock in Lubbock, TX is seeking a full-time clerical assistant to support enrollment and eligibility processes. You will screen applicants, collect demographic and financial data, and enter information into the EHR system, while coordinating with DSHS staff to move applications forward.

The role requires strong communication, basic math and writing skills, a high school diploma or GED, and preferred bilingual English/Spanish abilities.

Qualifications

• High School diploma or GED required; college or vocational training preferred.
• Texas Benefits certifications acquired after hire.
• Minimum two years clerical work experience; post high school education may substitute.
• Excellent communication, writing, and basic math skills.
• Bilingual English/Spanish preferred.
• Occasional travel.

Responsibilities

• Screen, interview and collect demographic and financial data from applicants and enter into EHR.
• Liaise between DSHS staff and applicants; track progress and follow up to facilitate approvals.
• Assist with enrollment; obtain signatures for consents and HIPAA; explain rights and responsibilities.
• Pursue missing information via calls, letters and in-person contact.
• Educate clients on copays, coinsurance and fees for insurance or funding sources.
• Cross-train for check-in procedures and provide coverage as needed.

Skills

Excellent communication

Computer skills

Basic math

Writing skills

Education

High school diploma or GED

College or vocational training

Job description

Job Details

Job Location: Main Clinic - Lubbock, TX 79401

Position Type: Full Time

Job Shift: Day

Duties

• Screens, interviews and communicates with all families applying for services and collects/verifies pertinent demographic, financial and other family data. Documents and scans information into EHR accounts.
• Acts as a liaison between DSHS staff and applicants - tracking application progress and conducting regular follow-ups to facilitate timely approvals and completion of applications.
• Assists clients with completion of necessary enrollment procedures and scans into EHR. Explains to patients and obtains their signatures for the Consents to Treat, Rights & Responsibilities, HIPAA, Telehealth, and the Authorization for the Release of Information.
• Pursues applicants for missing or incomplete information necessary to enroll in programs, including phone calls, letters, and face-to-face contact.
• Educates clients on all applicable copays, coinsurance, and related fees associated with their insurance coverage or available funding sources, including SFS eligibility.
• Cross-trains to perform check in procedures after screening and provides coverage support as needed

Qualifications

Education: High School diploma on GED equivalent. Preferred two semesters of college or four semesters of vocational training.

Licensure: Marketplace & Your Texas Benefits certifications (acquired after hire)

Experience: Minimum two years work experience in a clerical position. Post high school education may be substituted for this requirement.

Expertise: Excellent communication, computer, basic math, and writing skills. Receive positive feedback from those they serve (patients & co-workers).

Language: Bilingual English/Spanish preferred

Travel: Occasionally

Hours of Work

Hours of Work: 8am-5pm M-F with some weekend/evening work.

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Company Paid Life Insurance
• 403(b) Retirement Plan
• 403(b) Retirement Plan Contribution
• Company Paid Short and Long-Term Disability Insurance
• Company Paid Accidental Death and Dismemberment (AD&D) Insurance
• Paid Time Off Bank
• Holiday Pay
• Extended Medical Leave
• Bereavement Leave
• Employee Assistance Program and Emotional Health Support Line
• Workers’ Compensation Insurance
• Professional Liability Insurance
• Legal Insurance
• Gym Membership Discount
• Incentive Pay

CHCL's mission is to provide quality primary and preventative health care services to those in need.

CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.