Rebate Processing Coordinator - (Hybrid - Boston, MA; New York, NY - US)

NextGenEnergyJobs; New York (NY); Hybrid; USD 39,000 - 47,000; Full time

Job summary

Energy Solutions is seeking an administrative assistant in New York to review incentive claims, manage data entry, and support rebate processing. You will interact with participants, coordinate with the program team, and maintain accurate records in proprietary platforms.

The role requires a High School Diploma, 1 year of related experience, and basic MS Office skills including Excel, Word, and Outlook. A bachelor’s degree and prior claims experience are valued assets.

Qualifications

• High School Diploma is required.
• At least 1 year of administrative or data entry experience.
• Basic MS Office skills: Outlook, Word and Excel.
• Familiarity with database management systems.
• Strong time management, organization and detail orientation.
• Ability to work independently with minimal guidance.
• Bachelor’s degree is required.
• Prior claims processing or similar experience is preferred.
• Familiarity with energy efficiency rebate programs.

Responsibilities

• Review incentive program claims with attachments and sales data.
• Communicate with participants for additional documentation when needed.
• Monitor rebate applications to ensure timely processing.
• Collaborate with program manager on guideline changes and updates.
• Respond to program emails and calls promptly, resolving issues.
• Enter and maintain incentive claim data in internal platforms.
• Participate in team meetings and share progress reports.
• Format Excel spreadsheets and upload to the proprietary platform.
• Suggest and implement process improvements for efficiency.

Skills

Administrative experience

MS Office

Outlook

Word

Excel

Time management

Attention to detail

Independent work

Education

High School Diploma

Bachelor's degree

Tools

Database management systems

Job description

At Energy Solutions we believe in the importance of authentic interactions and equitable opportunities.

Responsibilities

• Review incentive program claims including attachments, sales data to ensure program requirements are met.
• Communicate with participants on any claims needing further documentation and answer program-related questions.
• Monitor the rebate application queue to ensure rebate applications are processed in a timely manner.
• Collaborate with program manager on rebate processing guideline changes and updates.
• Ensure rebate program emails and phone calls are responded to in a timely manner and escape unresolved external issues appropriately.
• Enter and maintain incentive claim information in internal or proprietary online platforms and tracking systems.
• Communicate with team members through participation in team meetings and through regular progress reports on assigned tasks.
• Format Excel spreadsheets and upload to our proprietary online platform.
• Recommend and implement process improvements as identified for maximum efficiency and accuracy.

Requirements

• High School Diploma.
• A minimum of 1 year of administrative or data entry work experience.
• Advanced beginner skill with MS Office tools including Outlook, Word, and Excel.
• Advanced beginner skill with database management systems.
• Excellent time management, organizational, and multi-tasking skills with strong attention to detail.
• Ability to work independently and juggle competing priorities with minimal guidance.
• A bachelor’s degree.
• Prior experience in claims processing or a similar role.
• Familiarity with energy efficiency rebate programs.
• The hourly range for this role is $27.55 - $34.42, with a target compensation of $27.55 - $30.67 based on experience and qualifications.