Real-Time Truck Dispatcher | GPS & Driver Coordination

Relay Express, Inc.; Fairfield (OH); Presencial; USD 26 000 - 37 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits after 60 days

Dental and Vision after 60 days

Profit sharing & 401k after 1 year

Paid time-off (PTO)

Resumo da oferta

Relay Express in Cincinnati, OH is seeking an experienced Truck Dispatcher for full-time work. The role requires multitasking, strong computer skills (Word and Excel), and the ability to work in a fast-paced environment.

You will monitor driver fleets, dispatch orders, track progress with GPS, and ensure on-time pickups and deliveries, while upholding safety and company policies. The position offers an hourly rate of $23 with benefits after 60 days.

Qualificações

• Experience in fast-paced dispatch, customer service or phone centers.
• Ability to multi-task through phone communications and real-time software-based tracking and dispatch systems.
• Strong computer skills including Microsoft Office proficiency and the ability to become expert in the company’s dispatch platform.
• Desire to work independently and proactively to support the overall team Dispatch Operations goals.
• Strong communication skills and the ability to develop positive relationships with the driver fleet.
• Professional image and communication skills.
• Ability to adapt to changing customer needs and driver availability.
• Ability to manage multiple factors in a high stress environment.
• Ability to work a flexible schedule, with the understanding that different times demand more hours.

Responsabilidades

• Constantly verify the status of the capacity in your driver fleets to understand your coverage options prior to orders coming into the system, not reacting to orders as they are placed.
• Complete driver pre-check calls two hours prior to stated report time to confirm understanding and availability.
• Dispatch orders in real-time to the best contractor resource based on the customer’s specific parameters.
• Track drivers proactively through the day using GPS and dispatch tools, and maintaining phone contact at specified intervals to ensure on time pickup and delivery.
• Log notes inside order tickets to create a detailed narrative of any discussion with the driver or customer.
• Exhibit a commitment to Safety including use of ELD software to ensure FMCSR compliance.
• Ability to work by the guidelines of Relay Express’ Social Covenant, defining the expectations of respect and compassion in your interactions with co-workers.

Conhecimentos

Dispatch experience

Multi-tasking

MS Office

Dispatch software

Ferramentas

GPS/Dispatch tools

Excel

Word

Descrição da oferta de emprego

Relay Express in Cincinnati, OH is seeking an experienced Truck Dispatcher for full-time work. The role requires multitasking, strong computer skills (Word and Excel), and the ability to work in a fast-paced environment.

You will monitor driver fleets, dispatch orders, track progress with GPS, and ensure on-time pickups and deliveries, while upholding safety and company policies. The position offers an hourly rate of $23 with benefits after 60 days.