Real-Time Traffic Control Center Operator

AECO; Milwaukee (WI); On-site; USD 28,000 - 30,000; Full time

Job summary

AECOM is seeking a Control Room Operator to work on-site in Milwaukee, WI, within a Traffic Management Center. You will monitor ITS devices, provide real-time traveler information, and coordinate with responders to ensure safe, efficient traffic flow.

Flex Lane certification will be required and maintained, with duties including incident monitoring and data analysis. The role requires a High School Diploma or GED, willingness to work a 24/7 schedule, and the ability to pass a CJIS background

Qualifications

• High School Diploma or GED equivalent.
• Shift work in a 24/7/365 operation center that includes weekends and holidays.
• Candidate must pass a CJIS background check.

Responsibilities

• Monitor roadways and provide real-time traveler information using ITS tools.
• Assess incoming data and prioritize content for dissemination.
• Communicate with statewide first responders and agencies as needed.
• Locate, verify and monitor incidents and events impacting traffic flow.
• Maintain Flex Lane certification and operate Flex Lane when required.
• Create maintenance requests for ITS devices and monitor system functionality.
• Perform dispatch-like functions in a call center to coordinate resources.

Skills

Interpersonal skills

Team work under stress

Multi-tasking

Clear communication

Calm under pressure

Windows apps

Education

High School Diploma or GED

Tools

Outlook

Word

Excel

Job description

AECOM is seeking a Control Room Operator to work on-site in Milwaukee, WI, within a Traffic Management Center. You will monitor ITS devices, provide real-time traveler information, and coordinate with responders to ensure safe, efficient traffic flow.

Flex Lane certification will be required and maintained, with duties including incident monitoring and data analysis. The role requires a High School Diploma or GED, willingness to work a 24/7 schedule, and the ability to pass a CJIS background