Real-Time Satellite Operations Lead

Socket.dev; Aurora (CO); On-site; USD 75,000 - 158,000; Full time

Job summary

CACI is seeking a Real-Time Operations Controller to join a 24/7 operations crew monitoring ground equipment and services within an automated planning system. The role involves handling incident response, scheduling, and ensuring system health across shifts.

Qualified candidates have a Bachelor’s degree, 3+ years related experience, TS/SCI with poly, ability to work 12-hour shifts, and strong communication and troubleshooting skills.

Qualifications

• Requires a Bachelor’s degree and at least 3 years of directly related experience, or equivalent combination of education and experience.
• TS/SCI with minimum Polygraph is required to begin employment. As a requirement of continued employment, you will be required to obtain a higher level poly.
• Must be able/willing to work 12hour shifts (5a m to 5 pm, or 5 pm to 5 am).
• Understanding on Radio Frequency spectrums and how they can be utilized, acquired, and corrected
• Understanding on operating complex satellite infrastructure and satellite communication systems
• Networking experience
• Self-motivated with the ability and desire to learn complex systems with little direction
• Serve as a mentor to peers
• Routine interaction with multiple customers.
• Solid written and verbal communications skills
• Ability to multi -task
• Strong analytical and troubleshooting skills

Responsibilities

• Work with other crew members in the execution of daily and routine procedures to maintain system state of health, responding to issues as they arise, or gathering pertinent information for trouble shooting
• Lead daily turnover, updates operations log on daily activity progress, and review all operator log entries for accuracy.
• Support system testing aft er upgrades and during maintenance activities
• Monitor system performance to be able to respond to event notifications and determine courses of action
• Coordinating with other crew members to maintain system state of health
• Report discrepancies concisely as they occur
• Investigate and rectify procedural discrepancies
• Identify areas of process improvement
• Coordinate with subsystem engineering subject matt er experts to implement configuration changes and other maintenance activities on the network in accordance with operational procedures
• Certify in multiple operator positions; knowledge-based and on-the-job training provided prior to certification testing
• Perform remote diagnostic monitoring of systems
• Monitor and perform actions related to mission processing
• Support requests for re-processing and/or playback, requests for lab analysis, and feedback to customers on results of each lab analysis and playback
• Support payload operations in coordination with other team members

Skills

TS/SCI with Polygraph

12-hour shifts

Radio Frequency

Satellite systems

Networking

Mentoring

Troubleshooting

Communication skills

Customer interaction

Education

Bachelor’s degree

Tools

Satellite infrastructure

Satellite communications

Networking

Job description

CACI is seeking a Real-Time Operations Controller to join a 24/7 operations crew monitoring ground equipment and services within an automated planning system. The role involves handling incident response, scheduling, and ensuring system health across shifts.

Qualified candidates have a Bachelor’s degree, 3+ years related experience, TS/SCI with poly, ability to work 12-hour shifts, and strong communication and troubleshooting skills.