Real-Time Ops Center Technician (Relocation Paid)

Epic; Rockford (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

A leading healthcare software company is seeking an Operations Center Technician to ensure business continuity by monitoring alerts and managing security systems across campuses. This role requires relocation to Madison, WI, and involves responding to emergencies while working closely with internal teams. Ideal candidates will have strong situational awareness, excellent communication skills, and the ability to work in high-pressure environments. Comprehensive benefits and relocation assistance are provided.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.

Responsibilities

• Maintain business continuity across campuses by monitoring alerts.
• Oversee building operations from the Facilities Command Center.
• Coordinate emergency responses during disruptions.

Skills

Experience in security operations

Strong situational awareness

Excellent communication

Ability to work in high-pressure environments

Job description

A leading healthcare software company is seeking an Operations Center Technician to ensure business continuity by monitoring alerts and managing security systems across campuses. This role requires relocation to Madison, WI, and involves responding to emergencies while working closely with internal teams. Ideal candidates will have strong situational awareness, excellent communication skills, and the ability to work in high-pressure environments. Comprehensive benefits and relocation assistance are provided.