Real-Time Dispatch Specialist

Prismhr Hire; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision

Paid Time Off

401(k) with Company Match

Career Advancement Opportunities

Job summary

Join zTrip as a Dispatcher, where you'll be a vital link between drivers, passengers, and operations. In this role, you will coordinate transportation requests, oversee active trips, and ensure timely service by communicating effectively with drivers and customers.

The ideal candidate will excel in a fast-paced environment, demonstrate strong problem-solving skills, and maintain professionalism under pressure.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to make sound decisions in a fast-paced environment.

Responsibilities

• Dispatch trips to drivers based on availability.
• Monitor trip progress and fleet activity.
• Respond quickly to service interruptions and delays.
• Serve as a primary point of contact for drivers.
• Communicate with customers regarding trip status.

Skills

Communication skills

Organizational abilities

Multitasking

Problem-solving

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Dispatch software

Job description

Join zTrip as a Dispatcher, where you'll be a vital link between drivers, passengers, and operations. In this role, you will coordinate transportation requests, oversee active trips, and ensure timely service by communicating effectively with drivers and customers.

The ideal candidate will excel in a fast-paced environment, demonstrate strong problem-solving skills, and maintain professionalism under pressure.