Real Estate Operations & Client Relations Specialist

JAMM Real Estate Co.; Broadview Heights (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A dynamic real estate company in Broadview Heights is seeking a Real Estate Administrator to manage realtor, tenant, and client relationships. Responsibilities include handling all customer communications, updating MLS listings, processing commission checks, and ensuring compliance. The ideal candidate is proactive, possesses excellent communication skills, has experience in the real estate industry, and is comfortable using various software tools. Join a growing team dedicated to providing exceptional service and fostering strong community connections.

Qualifications

• Proactive and able to improve processes without instruction.
• Positive outlook on work and life.
• Experience in the real estate industry is preferred.
• Professional communication skills are required.

Responsibilities

• Manage correspondence for realtors, clients, and tenants.
• Provide customer service to retain residents and lease properties.
• Input listings to MLS and update contract statuses.
• Create rental listings in marketing platforms.
• Ensure compliance on contracts and closed deals.
• Process commission checks using BrokerSumo.
• Support website and email marketing efforts.
• Onboard new agents with necessary documentation.
• Engage rental prospects and follow up.
• Maintain office organization and supply orders.
• Manage tenant insurance documentation.

Skills

Excellent communication skills

Proactive problem-solving

Customer service orientation

Strong personal interaction skills

Knowledge in real estate

Familiarity with software (AppFolio, LeadSimple)

Tools

Dotloop

BrokerSumo

AppFolio

ShowMojo

LeadSimple CRM Software

Job description

A dynamic real estate company in Broadview Heights is seeking a Real Estate Administrator to manage realtor, tenant, and client relationships. Responsibilities include handling all customer communications, updating MLS listings, processing commission checks, and ensuring compliance. The ideal candidate is proactive, possesses excellent communication skills, has experience in the real estate industry, and is comfortable using various software tools. Join a growing team dedicated to providing exceptional service and fostering strong community connections.